Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

Urban area

Tasks

Access and process information Address customers\' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments Advise clients on advertising or sales promotion strategies Initiate and maintain contact with the media Answer written and oral inquiries Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes Develop, implement and evaluate communication strategies and programs Co-ordinate special publicity events and promotions Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases Assist in the preparation of brochures, reports, newsletters and other material

Computer and technology knowledge

Internet MS Excel MS Outlook MS Windows MS Word MS PowerPoint

Work conditions and physical capabilities

Attention to detail Fast-paced environment Repetitive tasks Tight deadlines Work under pressure

Personal suitability

Punctuality Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Initiative Judgement Work Term: Permanent Work Language: English Hours: 30 to 35 hours per week