Job Description

Triple M Metal LP is a subsidiary of the Giampaolo Group of Companies (GGC), a Platinum member of Canada\'s Best Managed Companies and Canada\'s largest metal recycling organization. The Customer Experience and Trader Support Administrator is responsible for managing and coordinating day-to-day functions in the Non Ferrous Trader Support department, while supporting sales staff relating to the Non Ferrous business, to ensure customer satisfaction. This role provides support to Trading, Logistics, Order Processing, Operations and Accounting departments What we Offer: \xef\x82\xb7 Paid Benefits - Health, Vision, Dental, etc. \xef\x82\xb7 Life Ins., LTD, AD&D \xef\x82\xb7 Short Term Incentive Plan (Annual Bonus) \xef\x82\xb7 Pension Plan \xef\x82\xb7 Training and opportunities for growth and advancement! What we expect you to do: \xef\x82\xb7 Supports a team of over 15 sales people while also offering support to the following teams: Logistics, Order Processing, Operations, & Accounting to ensure day-to-day functions are performed adequately and meets deadlines and expectations. \xef\x82\xb7 Inputs contracts in Mayer system. \xef\x82\xb7 Assists other departments in allocations (inventory and brokerage). \xef\x82\xb7 Tracks and managed rejected loads. Confirms payment status for suppliers to ensure payments have been made. This includes but is not limited to; contract entry, contract pricing, contract activation & completions ensuring that our commodity availability reporting is accurate. \xef\x82\xb7 Enters tickets into Mayer system to ensure the system has up to date information. \xef\x82\xb7 Processes entries into Mayer system to manage inventory control. \xef\x82\xb7 Act as a spokesperson for customer\xe2\x80\x99s needs & priorities within Triple M to create a customer focused environment. \xef\x82\xb7 Keep the interest of the customer as the #1 goal to promote long-term sustainable business relationships. You have: \xef\x82\xb7 Preferred, College diploma in business administration or related field. \xef\x82\xb7 2-4 years of administrative experience. \xef\x82\xb7 Experience issuing and preparing invoices. \xef\x82\xb7 Customer-service oriented attitude. Triple M Metal LP is an Equal Opportunity Employer and we welcome diversity in the workplace. We encourage applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. To request any accommodations you may require to participate in the recruitment process (including alternate formats of materials or accessible meeting rooms) contact us at (905) 793-7083 x 242 to discuss your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted Job Types: Full-time, Permanent Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Brampton, ON L6T 5E6: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor\'s Degree (preferred)

Experience:

• Customer service: 3 years (required)
• Data Entry: 3 years (required)
• Excellent phone manner: 3 years (required)
• Fast Paced environment: 2 years (required)

Work Location: One location