Customer Service Agent

Whitbourne, NL, Canada

Job Description


  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years
  • or equivalent experience

Asset languages

Hindi

Work setting

Remote location Rural area Relocation costs not covered by employer

Tasks

Address customers\' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Order office supplies and maintain inventory Perform general office duties Receive credit and employment applications Receive payments Sell merchandise Answer clients\' inquiries and provide information Answer written and oral inquiries Assist in the preparation of brochures, reports, newsletters and other material

Computer and technology knowledge

Internet MS Excel MS Outlook MS Windows MS Word MS PowerPoint MS Office

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail Fast-paced environment Repetitive tasks Tight deadlines Work under pressure

Personal suitability

Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Dependability Judgement Ability to multitask

Screening questions

Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications?

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD2251223
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Whitbourne, NL, Canada
  • Education
    Not mentioned