Job Description

Join the TigerTel Team!

We are searching for passionate individuals to join our team as

Full-Time Customer Service Agents

in our Dartmouth, Nova Scotia location. As a vital part of our 24/7 call center, you will provide exceptional service to both commercial and medical clients.

Here's what you can expect:

Schedule:

4-day work week with

consistent scheduling

(including one weekend day) 11-hour shifts with two 30-minute breaks Set schedule will be determined upon hire

Availability:

Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability Must live within a reasonable distance to the office

Office/Work From Home Blend:

+ After 30 days of in-office training, work two days in the office and two days from home
+ We provide all necessary equipment

Responsibilities:

Provide exceptional customer service through phone calls

Fast-

moving

environment, no sales involved

Strong communication and data entry skills Ability to speak clearly and comprehend information effectively Familiar with medical terminology a plus

Benefits:

Hourly rate of

$18.50

Benefits package including medical, dental, vision, paid time off, and RRSP with company matching

Friendly and supportive work environment

Requirements:

Proficient understanding of the English language with excellent grammar and spelling Computer skills proficiency in a Windows environment Reliable internet access with

wired connection (no Wi-Fi)

Ability to work independently and as part of a team Positive attitude and a willingness to learn

Do you have a passion for customer service and thrive in a fast-

moving

environment? We want to hear from you!

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.