Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: 1 year to less than 2 years
Work setting
Business sector Private sector
Tasks
Access and process information Address customers\' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Perform general office duties Receive and log complaints
Computer and technology knowledge
Internet MS Excel MS Outlook MS Word
Security and safety
Criminal record check
Work conditions and physical capabilities
Attention to detail Fast-paced environment Repetitive tasks Tight deadlines Work under pressure
Personal suitability
Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player
Screening questions
Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications? What is your current field of study?
Health benefits
Dental plan Health care plan Vision care benefits
Other benefits
Free parking available Learning/training paid by employer Team building opportunities Work Term: Permanent Work Language: English Hours: 40 hours per week
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