Customer Service Adviser

St. John's, NL, Canada

Job Description

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  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 year to less than 2 years

Work setting

Business sector Private sector

Tasks

Access and process information Address customers\' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Perform general office duties Receive and log complaints

Computer and technology knowledge

Internet MS Excel MS Outlook MS Word

Security and safety

Criminal record check

Work conditions and physical capabilities

Attention to detail Fast-paced environment Repetitive tasks Tight deadlines Work under pressure

Personal suitability

Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player

Screening questions

Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Do you have the above-indicated required certifications? What is your current field of study?

Health benefits

Dental plan Health care plan Vision care benefits

Other benefits

Free parking available Learning/training paid by employer Team building opportunities Work Term: Permanent Work Language: English Hours: 40 hours per week

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Job Detail

  • Job Id
    JD2147193
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    St. John's, NL, Canada
  • Education
    Not mentioned