Job Description

Education: Experience:

Education

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Secondary (high) school graduation certificate or equivalent experience

Tasks

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Answer written and oral inquiries Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Maintain and manage digital database Answer clients' inquiries and provide information Schedule and confirm appointments Maintain accurate records Receive and forward telephone or electronic enquiries

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Work under pressure Repetitive tasks

Personal suitability

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Punctuality Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Judgement Ability to multitask Dependability Quick learner

Experience

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7 months to less than 1 year

Support for newcomers and refugees

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Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

Support for Indigenous people

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Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

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Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 35 hours per week