Customer Marketing Manager

Milton, ON, Canada

Job Description


Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here\'s a quick glance of who we are and the impact you could have on the food service industry. There\'s a seat at our table for you...

Position Summary:

Oversees strategic marketing activity and support for key customers and internal teams in alignment with divisional goals and objectives. Manages customer-facing teams of marketing specialists in the areas of business solutions, culinary, and product, in an assigned region.

What We Offer:

FULL flex benefits program

Company matching RRSP

Family culture

Advancement opportunities

Profit Sharing

Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment

126 year, family owned and operated company history

Essential Functions:

Drives relevant business, culinary, and product solutions to key customers through the activities of the customer marketing team(s).

Aligns strategies and activities to complement the initiatives of the Sales and Marketing teams, with the ultimate goal of increasing the overall market share of Gordon Food Service.

Supports the planning and execution of industry, sales and marketing events, divisional sales and marketing meetings, marketing campaigns, and food shows that align with the long-range plan and divisional goals.

Ensures consistent and relevant product, culinary, and business solution training for sales and specialist teams.

Determines and appropriately manages the budget and expenses of the customer support team in the assigned region.

Manages a team of divisional customer-facing specialist(s). May interview, hire, train, and retain staff. Conducts performance monitoring of staff, initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate for the department. Mentors, motivates, and develops staff and acts as a role model and resource to them. Develops succession plans.

Performs other duties as assigned.

Knowledge / Skills / Abilities:

High School / Equivalent - Required; Bachelor Degree in Marketing, Business or related field - Preferred.

Bachelor\xe2\x80\x99s degree plus 5 years previous marketing and/or food service sales experience -or- 8 years previous marketing and/or food service sales experience in lieu of a bachelor\xe2\x80\x99s degree.

Excellent customer service, mentoring, interpersonal and communication skills.

Must be able to develop, refine, communicate, and implement plans and to set and define goals.

Must maintain knowledge of industry trends and be able to provide training on the technical aspects of commercial or non-commercial segments.

Must have industry and segment knowledge and be able to analyze and interpret data.

Must have good time management, administration, and organizational skills.

Must be able to build relationships, network, influence, and link resources to plan and execute business practices.

Must have the ability to multitask and be able to work exceptional hours including evenings and weekends.

Be willing to take on new responsibilities with a strong desire to succeed.

Develops solutions to complex problems that require the regular use of ingenuity and innovation. Ensures solutions are consistent with organization objectives.

Must maintain a valid, unrestricted driver\xe2\x80\x99s license and safe driving record per GFS policy.

Travel - 30%; Direct interaction with the customer - 50%; Direct Interaction with Suppliers and Brokers - 20%.

Equipment / Tools / Technology:

Desktop or Laptop computer.

Networked printer/copier/facsimile machine and teleconferencing equipment.

Microsoft Office products (Word, Excel, PowerPoint, Internet Explorer).

Google Apps (Gmail, Calendar, Docs, Drive, Sites, Groups).

Gordon Food Service Systems.

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talentcanada@gfs.com and use the words \xe2\x80\x9cAccommodation Request\xe2\x80\x9d in your subject line.

Gordon Food Service

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Job Detail

  • Job Id
    JD2273535
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Milton, ON, Canada
  • Education
    Not mentioned