Customer Enrollment Advisor
Vancouver, BC, Canada
Job Description
Why work for us? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies - We've done our best to make the most out of a year that most of us would rather forget. Think I'm kidding? We've even won awards from prestigious magazines for our workplace culture and vibe. I don't think we can say their name here but if you get selected to move forward with the hiring process, you'll definitely find out.Responsibilities include:
- Conference over zoom, skype and phone calls with customers/clients
- Handle inbound calls from customers, other lenders and insurance companies
- Assist customers with inquiries, account status and problem resolution
- Assist multiple departments with verifying and processing finance information
- Assist various outside parties with inquires and document verification
- Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
- Assist customers with account inquiries
- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training
- Paid time off
- 8 hour shift
- Day shift
- Bonus pay
- Commission pay
- Overtime pay
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
- Secondary School (preferred)
- Customer service: 1 year (preferred)
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Job Detail
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Job IdJD2028919
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVancouver, BC, Canada
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EducationNot mentioned