JOB INFORMATION
Requisition ID: 7332
Number of Vacancies: 2 - (1 - Temporary until June 15, 2024) (1 - Temporary until December 30, 2023)
Department: Operations Training Centre (20000032) - Curriculum Development & Education (30000053)
Salary Information: $86,577.40 - $108,235.40
Pay Scale Group: 09SA
Employment Type: Regular

Weekly Hours: 35, Off Days: Saturday and SUnday Shift:
Posted On: March 3, 2023
Last Day to Apply: March 17, 2023
Reports to: Manager, Curriculum Development & Education

The Toronto Transit Commission (TTC) is North America\'s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC\'s vision is to be a transit system that makes Toronto proud. The TTC\'s recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

General Accountability

Reporting to the Manager \xe2\x80\x93 Curriculum & Education, the Curriculum Development Specialist is responsible for the design and development of departmental training programs and the review and revision of those programs. The work involves developing, documenting, and applying criteria, standards and guidelines for the instructional development process. This includes conducting needs analysis studies; developing design plans; conducting evaluation studies; developing a range of program documentation and testing/assessment instruments that may include safety-critical content; ensuring compliance of program development with applicable legislation as well as safety and/or environmental regulations; and managing numerous concurrent development projects. The Curriculum Development Specialist works in conjunction with the respective Training Manager and coordinates the development of training programs with Chief Instructors and subject matter experts. This position will also assist with the assessment, verification and processing of employee educational qualifications and trade license and assists with administering position tests.

Key Job Functions

Design, develop, review and revise training programs for the instructional development process:

develops and documents criteria, standards and guidelines for the needs assessment, design, development, delivery and evaluation of all Operations training programs;
designs and conducts needs analysis studies using a variety of research techniques which includes occupational analyses, surveys, structures interviews, focus groups and questionnaires;
develops design plans to establish instructional and assessment strategies and components for programs under development;
develops a range of instructional materials and other documentation for training programs (e.g. resource books, handbooks, job aids, lesson plans, instructor guides);

Ensure that all program development activities comply with the Department\xe2\x80\x99s standard operating procedures and requirements of the System Safety Plan:

accurately identifies safety-critical content in all programs;
ensures new training programs are consistent with internal standards, standard operating procedures, corporate policies, legislation (e.g. Occupational Health and Safety Act, Human Rights, AODA), and regulatory standards;
liaises with external agencies and other TTC departments to ensure compliance.

Develop assessment strategies for training programs and ensure that trainee competence is effectively measured:

ensures use of assessment instruments (e.g. written tests, practical tests, sign-off sheets, progress reports) is in accordance with the principles of educational testing;
ensures all assessment instruments are psychometrically sound and legally defensible;
reviews, assesses, verifies and processes employee educational qualifications and trade licensees, including Grade 12 equivalencies;
Key Job Functions continued

GENERAL DUTIES AND ROLES IN ACHIEVING OBJECTIVES

applies document design and information design standards to ensure training materials support learning;
manages multiple program development projects;
conducts research into assessment instruments to ensure validity and reliability
may represent the Department on various Task Forces and Committees;
prepares and presents management reports and recommendations related to areas of responsibility;
coordinates and administers the General Aptitude Test Battery (GATB) screening for Divisional Clerk positions;
acts on behalf of the Manager - Curriculum & Education as required;
performs related duties as assigned;
demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC\xe2\x80\x99s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC\xe2\x80\x99s policies.
Skills
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Communicate in a variety of mediums
Counsel, advise, and coach in the relevant discipline
Create, document, and manage information and records
Demonstrate appropriate and effective interpersonal communications through various media
Facilitate group discussions and activities
Maintain documentation and historical records
Train and instruct individuals and / or groups
Use office technology, software and applications
Education and Experience
Completion of a relevant university degree in Adult Education and/or Technical Writing, or the equivalent, combined with several years of directly related work experience in designing and developing training programs.
Comprehensive knowledge of curriculum development principles, and practices; adult education concepts, techniques, methodologies; and instructional systems design.
Additional Requirements
Project management skills are an asset.
Strong understanding of research methods and techniques including occupational analyses, surveys, focus groups and structured interviews, and ability to conduct descriptive statistical procedures and interpret results.
Sound understanding of procedures/practices for conducting needs analyses, evaluating training programs and materials, and developing and validating criterion-referenced tests and other assessment instruments.
Well-developed technical writing and editing skills.
Sound understanding of principles of readability, document design, and information design.
Ability to develop and organize information that is technically accurate and consistent with TTC requirements as well as the educational needs and the language/literacy levels of individuals.
Knowledge of document processing software designed for writing and editing large or complex documents
Ability to develop training products in a range of instructional media (e.g. print-based, computer-based, video-based) and to use requisite software applications.
Comprehensive knowledge of applicable government legislation/regulations
Sound judgement; well-developed organizational, interpersonal, oral and written communication skills.
Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC\xe2\x80\x99s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.