Job Description

- Cultural Support Worker

Position:

Cultural Support Worker

Team:

Core Services

Reporting to:

Coordinator of Social Supports

Location:

70 Brookfield Road

Summary

At First Light, we believe healing is braided--woven through culture, connection, and care.

As a Cultural Support Worker, you'll walk alongside Indigenous community members on their personal and cultural healing journeys. This role is rooted in relationship-based service delivery and grounded in Indigenous knowledge systems, with a deep understanding of trauma, community, and ceremony.

You'll offer one-on-one and group-based support, facilitate land-based and cultural programming, and co-create spaces of safety, belonging, and reconnection. Working closely with our Core Services team, you'll help ensure every community member feels seen, heard, and held in care.

Who You Are & What You Carry

You're someone who understands that healing is relational. You hold space with care, communicate with warmth, and navigate complex situations with grounded presence. You bring cultural humility, emotional intelligence, and a willingness to walk alongside others through their healing journeys.

You are:

? Rooted in or committed to Indigenous values, cultural safety, and ceremony
? Community-minded and guided by relational accountability

? Someone with lived, living, or learned experience that informs how you hold space
? Oriented toward collective care, healing, and long-term wellness

You bring:

?

Cultural awareness

- you carry or are open to learning Indigenous teachings and traditions in a good way

?

Supportive presence

- you meet people where they are, and walk with them respectfully

?

Collaboration

- you co-create with others and work well across teams
?

Confidence in facilitation

- you're comfortable supporting individuals and groups
?

Grounded communication

- you express yourself with calm, clarity, and care
?

Emotional intelligence

- you show up with self-awareness and humility
?

Boundary-setting

- you honour your own limits while supporting others
?

Community knowledge -

you're familiar with local supports or open to learning the landscape

What You'll Do

Community & Cultural Support

? Offer one-on-one and group-based support rooted in Indigenous values and cultural safety

? Facilitate cultural and land-based programming that supports healing, connection, and belonging

? Welcome community members through both scheduled and drop-in visits

Collaborative & Wraparound Care

? Partner with housing, health, and social support teams to offer wraparound care ? Contribute to shared planning and case coordination with a spirit of collaboration ? Participate in team learning and reflection to support culturally grounded practice

Communication & Accountability

? Maintain clear, respectful records of support provided
? Communicate consistently with teammates and supervisors to support coordinated care

Skills, Experience, and Requirements

We recognize that knowledge and strength come in many forms -- through lived experience, cultural teachings, community care, formal education, or simply being someone who shows up with heart.

To be eligible for this role, you must have:

? A valid driver's license and clear driver's abstract

? A Record of Conduct and Vulnerable Sector Check (can be obtained during the hiring process)

? Knowledge of social work, child and youth care, Indigenous studies, community development, or related areas -- whether gained through school, work, or lived experience

? Some flexibility to work evenings and / or weekends

What could support success in this role:

? Experience supporting others through trauma, healing, or systems navigation
? Familiarity with local community services (or openness to learning)

? Training in Mental Health and Trauma-Responsive Approaches, including ASIST, Mental Health First Aid, and TCI (Therapeutic Crisis Intervention), etc.

Job Type: Full-time

Pay: $43,680.00-$52,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care On-site parking Paid time off RRSP match Vision care Wellness program Work from home
Work Location: In person