Csr
Dartmouth, NS, Canada
Job Description
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Hansen\'s Group of Companies currently looking for an experienced and dedicated Customer Service Representative (CSR) to join our Halifax, Nova Scotia, location. Hansen\xe2\x80\x99s Group of Companies is committed to promoting and maintaining employment equity and welcomes applications from indigenous peoples, women, visible minorities, and persons with disabilities, in occupations or positions where they are underrepresented. If you are a member of one of these equity groups, we encourage you to self-identify during your application for employment. Excellent benefits package available to Full Time employee\xe2\x80\x99s after completing probationary period and opportunity for advancement. Join us!
- Benefits (Health, Dental, Vision)
- Group RRSP
- Wellness Program
- Profit Share Program
- Employee Quarterly 50/50 Charity & Bonus Draws
- Service Orientation
- Accountability
- Risk Management (Health and Safety)
- Communication
- Teamwork
- Respond to customer calls, quote prices generated through our Website.
- Assist existing and potential customers in providing quotes, orders and necessary follow ups.
- Process Customer Orders received through our portal, email, fax and telephone.
- Pre-call orders, update the order and documenting entry of notes.
- Office Filing.
- Provide inspection reports to our Claims Department as and when requested.
- Any other related duties as required.
- 2 \xe2\x80\x93 3 years of experience in Customer service.
- Completion of High School Certificate.
- Ability to manage priorities efficiently and make quick educated decisions.
- Customer oriented and a team player.
- Knowledge of Microsoft Office programs.
- High attention to detail and well organized.
- Good communication skills.
- Pleasant Attitude.
- Fluent English.
- Previous experience in automotive industry would be an asset but not mandatory.
- Full ability to Stand.
- Ability to sit for more than 1 hour.
- Full Ability to lift up to 25 lbs
- Ability to view computer screen for long periods of time
- Work Hours: 8 hours per day, Monday to Friday 8.00 am \xe2\x80\x93 4.30 pm, 30 min Lunch.
- Occasional Overtime as required.
- Indoors Office.
- Prolonged periods of sitting at a desk and working on a computer.
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Job Detail
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Job IdJD2307494
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDartmouth, NS, Canada
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EducationNot mentioned