Job Description

Job Title: Crew Lead

Company: Charleswood Window Cleaning

Job type: (Part time, Flexible) Expected hours: 10 - 40 hours/week

Pay: Hourly $21 - $25, Commission, Paid Gas, Bonuses, Raises

Requirements: Access to reliable vehicle for work use, Access to smartphone, Able to lift up to 60lbs, valid Manitoba driver's license, Attention to detail, Team mentality, Strong communication skills

Location: Southwest Winnipeg

(~35 hours/week from May 1st - May 31st)

(~25 /hours/week from June 1st - June 30th)

(~ 10 hours/week from July 1st - August 30th)

(~ 10 hours/week from September 1st - October 30th)

Do you want to step into a leadership role in a young growing company? Do you want the chance to be compensated directly for your hard work? Do you want to have flexibility to create your own schedule?

As a Crew Lead for Charleswood Window Cleaning you will work alongside management to build an understanding of what it takes to grow a business. With real autonomy and flexibility to work at your own pace. This job offers you the opportunity to build the skills of a salesman and a leader. If you are someone who has leadership experience, is a hard worker and has strong interpersonal skills, this job is for you.

As the Crew Lead you will have competitive compensation, the chance to earn weekly raises and grow into an important part of the company as well as the opportunity to enjoy your time outdoors in the beautiful summer weather.

The most important characteristics you should have are consistency, a positive attitude and a hard work ethic. If you can bring this, you will enjoy the best summer of work possible.

Responsibilities:

1. Leadership:

- Lead and motivate a team of window cleaners to achieve performance goals.

- Provide guidance, training, and support to team members.

- Schedule and coordinate daily work assignments to optimize team efficiency.

2. Window Cleaning:

- Perform window cleaning duties alongside the team, including ladder climbing (up to 32 feet) and use of cleaning equipment.

- Ensure the use of safe and effective window cleaning techniques.

- Inspect completed work to meet quality standards.

3. Client Interaction:

- Communicate effectively with clients to understand their specific window cleaning needs.

- Address client concerns or inquiries promptly and professionally.

- Uphold a positive and customer-focused attitude.

- Send invoices and collect payment from clients.

- Upsell Services to Customers after each job.

4. Logistics and Equipment:

- Maintain and organize equipment, ensuring it is in good working condition.

- Washing company provided towels weekly.

- Ensure the team has the necessary supplies for each job.

- Oversee the loading and unloading of equipment and supplies from the vehicle.

- Safe keeping of company equipment

5. Safety and Compliance:

- Implement and enforce safety protocols to ensure a secure working environment.

- Stay informed about industry regulations and compliance standards.

- Conduct regular safety checks on the job sites.

6. Sales and D2D canvassing:

- Using sales and marketing skills, follow D2D scripts to acquire new customers during the initial arrival on a job site.

- Properly estimate window cleaning quotes and close potential customers.

- Handle objections to close customers.

Requirements:

1. Physical Fitness:

- Ability to climb ladders and work at heights.

- Comfortable lifting and carrying equipment and supplies.

- Ability to lift up to 60 pounds overhead.

3. Communication Skills:

- Excellent verbal and written communication skills.

- Insure industry best customer service

- Ability to interact professionally with clients and team members.

4. Reliability:

- Possess a reliable vehicle for transportation of equipment and crew to job sites.

- Punctual and dependable.

5. Problem-Solving:

- Strong problem-solving skills and ability to make decisions on-site.

- Adaptability to handle unexpected challenges.

6. Team Player:

- Collaborative mindset with a willingness to work alongside the team.

- Positive attitude and strong work ethic.

7. Communication:

- Communicate schedule and time off with plenty of notice

Job Types: Full-time, Part-time, Seasonal
Contract length: 6 months

Pay: $21.00-$25.00 per hour

Expected hours: 10 - 40 per week

Additional pay:

• Bonus pay
• Commission pay
• Tips

Benefits:

• Automobile allowance
• Company events
• Flexible schedule

Flexible language requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday

Application question(s):

• Are you willing to use your personal vehicle for work?
• Are you comfortable working on ladders? (Up to 32 ft)

Licence/Certification:

• Manitoba Drivers Licence (required)

Work Location: In person

Expected start date: 2025-04-23