What This Role Involves: As a Credit Counsellor, you are passionate about providing support, care, and guidance to clients who come to CCS seeking help with managing their finances and specifically with finding a solution to resolve their debt.You're a money management expert who helps your clients better understand their monthly income and expenses, and after exploring their overall financial situation, you offer hope by providing suitable options to help them successfully resolve their debts. In many cases, you will also offer ongoing support to clients as they begin a Debt Management Program, which allows them to pay off their debts with interest relief.You will be an ongoing resource for the clients in your portfolio, answering their questions and following up as needed to support them in successfully completing their program and achieving their financial goals.As part of our commitment to a consistent, high quality counselling experience for our clients, successful candidates will be required to complete the Accredited Financial Counsellor Canada (AFCC) certification program within two years of their start date.Given the fact that we support our clients in both of Canada's official languages, fluency in French is a requirement for this position, and fluency in other languages are also an asset.*
What We Have To Offer: *The starting salary for this role is $53,600, with some opportunity to credit additional previous experience. In addition, we offer an annual salary review process each January, so the successful candidate can expect to receive regular increases to their salary, subject to meeting established performance objectives.We are proud to qualify as a Great Place to Work! Our employees love the close-knit team environment and the commitment to work-life balance, which includes a 35 hour work week and half-days off before each long weekend, in addition to generous time off provisions. In addition, we are all rewarded by the meaningful work we do, and the opportunity to make a difference in the lives of our clients each day. Our team has the opportunity to work remotely on a hybrid basis, but even though we aren't in the same office, we have chat groups and activities supported by our Culture Club, to offer our team the chance to develop relationships and have some fun at work too!In addition to a great workplace culture, our employee experience and compensation package includes:
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