Job Description

Credit and Collections Supervisor

Cool Creek Energy Ltd & Rocky Mountain Energy Ltd

Location:

Kamloops, BC

Reports to:

Vice President of Operations

Position Type:

Full-Time

Salary Range:

$60,000 - $70,000 annually

About Us:

Cool Creek Energy and Rocky Mountain Energy are privately owned, family-run businesses that have been serving British Columbia since 2002. As we continue our growth and commitment to excellent customer service, we are seeking a skilled and motivated Credit and Collections Supervisor to join our expanding team at our Kamloops office.

Position Overview:

The Credit and Collections Supervisor will oversee all credit granting, risk assessment, and collections activities for both Cool Creek Energy and Rocky Mountain Energy. This role is critical to maintaining our financial health and ensuring positive, professional relationships with our valued customers.

Key Responsibilities:

Develop and implement credit and collections policies and procedures.

Assess credit applications, set credit limits, and monitor customer credit risk.

Oversee and manage the collections process to ensure timely payments and minimize bad debt.

Mentor credit and collections staff, providing training and performance feedback.

Prepare and deliver weekly reports to the Senior Management Team.

Handle escalated collection issues, negotiate payment arrangements, and resolve disputes.

Collaborate with sales, operations, and finance teams to support business goals.

Monitor compliance with internal controls and regulatory standards.

Requirements:

Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.

3+ years of experience in credit and collections management, ideally in a supervisory capacity.

Strong analytical, negotiation, and communication skills.

Proficiency with accounting and credit management software and Microsoft Office.

Demonstrated ability to lead and develop a team.

Experience in preparing and presenting weekly management reports.

High attention to detail and the ability to prioritize in a fast-paced environment.

Benefits:

Competitive salary range: $60,000 - $70,000 based on experience

Comprehensive health and dental benefits

Paid Vacation

Opportunities for professional growth and advancement

Supportive, community-focused workplace culture

If you are interested in applying for this opportunity, please forward your resume and cover letter in confidence via Indeed

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted

Job Type: Full-time

Pay: $60,000.00-$70,000.00 per year

Work Location: In person