Job Description

This position is within a subsidiary of the Desjardins Group called Collabria Financial Inc. Making it Possible - Collabria Financial www.collabriafinancial.ca Collabria Financial Inc. is a leading Canadian credit card issuer. We specialize in white-label credit card programs tailored for Canadian credit unions, helping them serve both consumer and commercial members more effectively. Our client-centric approach emphasizes convenience, security, and value--empowering credit unions to deepen relationships with their members and remain competitive in a rapidly evolving financial landscape. What sets Collabria apart is our foundation in partnership, collaboration, and responsiveness. We offer credit unions the ability to personalize product offerings under their own brand, enhancing the overall member experience. As a fast-growing organization, we offer exciting opportunities for career advancement and innovation. We are seeking a detail-oriented and customer-focused professional to join our dynamic Credit Adjudication team. This is an excellent opportunity to contribute to a fast-paced, collaborative environment that values integrity, innovation, and teamwork. As a Credit Analyst, you will play a critical role in adjudicating credit card applications submitted by credit unions and their members. You will also deliver responsive, professional customer service while fostering a positive and energetic workplace culture. Success in this role requires a tailored approach, sound judgment, and a commitment to excellence. If you are a highly motivated individual who thrives in fast-paced, high-volume environments and embraces change with confidence, this role is an excellent fit. You bring a proactive mindset and a strong commitment to continuous learning and development. Your enthusiasm, resilience, and collaborative spirit make you a valued contributor to team success and a driving force behind innovation and progress. More specifically, you will be required to:

Adjudicate consumer credit card applications from credit unions and their members, with progression into business adjudication. Respond to inquiries from credit unions regarding applications and general credit-related questions. Assist with research, analysis, and development to support the implementation of credit risk management best practices. Provide discipline-specific technical support to help the team execute its activities, initiatives, and processes in alignment with established policies and procedures. Support the team with technical tasks and analytical work related to process optimization, information management, and data processing.

What we offer

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Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria.

What you bring to the table

College diploma in a related field A minimum of one year of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Experience in credit and/or business adjudication Experience in handling high transaction volumes while maintaining quality standards Intermediate knowledge ArcOS, Salesforce, and/or Springboard Advanced knowledge MS Office Excel including data manipulation and reporting Available to work from Monday - Friday, between 8am - 6pm

Action oriented, Communicates effectively, Customer Focus, Decision quality, Differences, Ensures accountability, Nimble learning, Situational adaptability
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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.


If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Risk management (FG)

Unposting Date

2025-11-3