Job Description

This position is within a subsidiary of the Desjardins Group called Collabria Financial Inc. www.collabriafinancial.ca/ Collabria Financial Inc. is a leading Canadian credit card issuer. We specialize in white-label credit card programs tailored for Canadian credit unions, helping them serve both consumer and commercial members more effectively. Our client-centric approach emphasizes convenience, security, and value--empowering credit unions to deepen relationships with their members and remain competitive in a rapidly evolving financial landscape. What sets Collabria apart is our foundation in partnership, collaboration, and responsiveness. We offer credit unions the ability to personalize product offerings under their own brand, enhancing the overall member experience. As a fast-growing organization, we offer exciting opportunities for career advancement and innovation. As the Team Lead at Collabria Financial Inc., you will play a dual role in both technical leadership and team management. You will support the manager by overseeing a multidisciplinary team and coordinating with external service providers to ensure the development, maintenance, and optimization of IT systems that support revolving credit account granting and management. This role demands deep technical expertise, strategic thinking, and strong leadership capabilities. You will guide your team through complex projects, ensure alignment with business goals, and foster a collaborative and high-performance culture. More specifically, you will be required to:

Act as a technology expert and architectural lead, guiding one or more work teams in the design, development, and implementation of IT solutions. You will bridge the gap with IT Security by maintaining proactive communication and securing the necessary approvals in a timely manner. Collaborate with management to drive the execution of technology projects and ensure alignment with strategic objectives. Ensure the achievement of team goals and maintain high levels of satisfaction among internal customers and business partners. Manage the lifecycle and modernization of platforms and tools (e.g., Salesforce suite, Jira), including obsolescence planning and updates. Oversee testing activities to ensure systems meet quality standards and implement IT security practices in line with organizational policies. Ensure compliance with contractual obligations of external service providers and manage vendor relationships effectively. Lead all HR-related functions for the team, including recruitment, performance evaluations, talent development, and team building.

What we offer

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Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field A minimum of eight years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Experience in project management, information technology, master plan development, implementation of IT solutions Experience in team management or leadership roles PMP, scrum master, ITIL, azure, Salesforce certifications Knowledge of French is required Advanced proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Expert knowledge of Azure Advanced knowledge of Salesforce suite (Service, Market, Data, Experience cloud) Advanced knowledge of the application development cycle Advanced intermediate knowledge of new development approaches (Agile, DevSecOps, etc.) Expert knowledge of IT-related fields (development, quality assurance, project management, software architecture, cloud computing, etc.) Advanced intermediate knowledge of the credit card market and the retail banking industry

Strategic mindset
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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.


If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2025-11-5