Job Description

Description :
Dream is looking for a Corporate Concierge!
Dream is always looking for the best and brightest to join its thriving community. Dream is currently looking for a Corporate Concierge that will be the first impression for our guests and employees in our office. In this role you set the tone for the entire Dream experience. This role is an entry level opportunity into the industry and will offer a unique perspective of our fantastic culture and growing company.
Who are you?
Dream is moving and growing quickly, and we need to have the best people on board to help us do that. Are you exceptionally organized and focused on delivering exceptional customer service? Do you feel comfortable building relationships at all levels of the organization and multi-tasking? If so, read on. We want to hear from you.
If you're passionate about creating memorable experiences, building connections, and providing world-class service, we'd love to meet you. We want you to join our team because we need someone like you who can help us ensure our reception functions in an efficient, welcoming and organized manner, ensuring our employees and guests are provided with an exceptional experience. You love working with people from within the organization and different partners and vendors, and over your three years of experience in an office administrative role you've also learned to provide a Five Star experience to both to everyone you interact with.
We need you to be able not only to multi-task, but also to prioritize and be extremely organized. You'll be working in a very fast-paced environment, with numerous tasks that will make the days fly by. We hope you're ready and willing to learn!
What will you do?
Here are some of the primary responsibilities that will fall under your role. We can chat more about these and more in person:

• Provide a professional and polished first impression and ongoing experience to our employees, customers, partners, vendors, etc.
• You'll play a central role in elevating our workplace culture by delivering exceptional front-line service, supporting internal events, and championing employee engagement initiatives
• Handle inquiries, requests, and concerns with a solution-oriented mindset
• Answering, screening and transferring all incoming calls
• Managing different requirements such as parking, access cards, catering, etc.
• Organize and send same day and overnight couriers
• Ensure that all reception resource materials are kept up-to-date
• Ensuring meeting rooms are clean, tidy and ready in advance of meetings, and assisting with catering set up and take down
• Performing administrative functions in support of the Office Services team, such as processing invoices and special projects
• Assist in the planning, setup, and execution of internal events (town halls, wellness initiatives, seasonal celebrations)
• Work with the entire Office Services team to provide office support services in order to ensure efficiency and effectiveness within the office
• We like special projects and tasks as well as learning new things, and we hope you do too!

What type of experience do you have?
These are only some of the things we'd like you to bring to the table. We can cover the rest when we meet:

• A people-person with a passion for hospitality and employee experience
• You have had experience in a receptionist, assistant, or administrative position
• You have a way with technology and are proficient with Microsoft Office. Previous experience in JDE would definitely be considered an asset.
• Experience with a telephone, switchboard and voicemail systems would also be a great skillset to have
• Understanding or previous experience with reception and records management would help immensely in this role
• You have proven experience in providing amazing customer service. Outstanding communication skills, both verbal and written are essential

Throughout your experience you have demonstrated to be a great team player, but can also work well independently, and you also have shown that you can think outside of the box to always look for way to improve everything we do.
Who Are We?
Dream Unlimited is an award-winning Canadian real estate investment, development and management company with approximately $28 billion of assets under management in North America and Europe. Our scope of business includes asset management and management services for four publicly listed funds.
Dream has grown substantially since its formation in 1996, becoming one of Canada's leading real estate companies with a diverse workforce in North America and Europe. We are one of Canada's largest developers, building communities for people to live in; developing land, homes, condominiums, retail centers and renewable power projects. We also build communities to work in, bringing office, industrial and retail spaces to life. We invest in and manage properties, enriching them for the people who work here and the greater community.
Our entrepreneurial spirit drives us to seize unconventional opportunities and approach every project with passion and purpose. At Dream, we care about our employees, provide exciting work opportunities, open work environments, and fun events, fostering an atmosphere where continuous learning and innovation thrive. Join us and make a difference.
We look forward to hearing from you, but please note; due to the high volume of applications, only candidates who qualify will be contacted.
Dream Unlimited is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect our process, please let us know and we will work with you to meet your needs.

Skills Required