Job Description

Start Date

Wednesday, March 1, 2023

Are you looking to be part of an exceptional and passionate health care team in one of Canada\'s most spectacular natural environments with vast and stunning wilderness at your doorstep?

Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (58 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).

Reporting to the Manager, Quality Improvement and Risk Management, the Coordinator, Quality Improvement and Risk Management is responsible for supporting a high level of quality in all hospital programs and services. This involves the implementation and evaluation of programs, services, processes, policies and projects that improve quality, mitigate risk, promote client-centered service, and ensure equity, using a continuous improvement approach. The position facilitates knowledge sharing and learning to ensure compliance with best practice, legislation and regulations, corporate policies and procedures, patient safety standards and others.

Knowledge, Skills and Abilities Required

• Strong knowledge of program development and project management methods, techniques and quality assurance processes
• Understanding of integrated quality improvement and risk management, including best practices, policies and procedures, standards and legislation/regulations
• Knowledge of the hospital or healthcare settings specifically professional standards and clinical operations
• Knowledge of policy development and learning practices, tools and techniques
• Excellent organizational and problem solving skills specifically in ambiguous and uncertain circumstances
• Strong analytical and data interpretation skills
• Outstanding communication (verbal and written), facilitation and presentation skills
• Ability to collaborate with a variety of people and job functions at all levels inside and outside the organization
• Proficient computer skills including Microsoft Office (Word, Excel and PowerPoint) with ability to quickly learn new systems and skills as needed
• Ability to remain flexible and adapt the approach for specific situations
• Ability to gather, analyze and report program information and data
• Ability to communicate and engage effectively with a wide range of health care professionals and stakeholders
• Ability to set priorities and demonstrate sound judgment
• Demonstrated ability to work independently in a fast-paced environment, allocate time appropriately and show initiative
• Ability to solve problems and make evidence-based decisions
• Excellent ability to work as a team and build positive working relationships with peers, colleagues and partners
• Ability to support learning opportunities and facilitate dialogue/discussion
• Ability to assess and evaluate program effectiveness within a compliance driven environment
• Cultural competence

The successful candidate is required to have a Bachelor\'s degree in Business, Health Science, Education, Informatics, Communications or related field. Two to three (2-3) years\' of experience in a quality improvement, risk assessment or program coordinator role and Software experience.

Quality assurance, compliance training, certificate in risk management and emergency preparedness, Health care / hospital experience, Project Management experience and Bilingual (English and French) would be considered an asset. An equivalent combination of education, training, and/or experience may be considered.

Incentives

• Relocation Allowance
• Pension Plan
• Comprehensive Benefits Package
• Generous Vacation Time

TO APPLY: Quoting competition #2023-105, please e-mail your resume by 4:00p.m. February 17, 2023 to:

For more information, contact recruitment at

Visit and for more information on Whitehorse and living in the Yukon!

Indigenous Workforce Initiative - We are committed to having a diverse and representative workforce that reflects the community we serve. When applying to YHC Career Opportunities, we invite you to voluntarily self-identify in the email body of your application. Please do so in whatever manner you feel accurately reflects who you are. You will then be connected with Yukon Hospitals\' Indigenous Workforce Initiative (IWI), where you can receive support with application materials, hear about additional training or mentorship opportunities, and ask any questions you have. All self-identification information will remain confidential. You are also welcome to contact IWI supports before submitting your application at or call 867-332-7203.

Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.

Posting Date: February 3, 2023

Yukon Hospitals