Job Description

DCC is proud to be recognized by Forbes on their 2022 list of

The Coordinator, Operations Coordination, manages and contributes to the planning, design, development, implementation and maintenance of various Operations Coordination Team (OCT) initiatives and activities. The incumbent fosters collaboration and cooperation among the Executive Management Group, national directors, Special Assistant to the Vice-President, Operations, Head Office business units, regions and sites. The Coordinator, with the guidance of the Special Assistant to the Vice-President, Operations, leads the coordination and implementation of the Head Office Emergency Preparedness Plan and the annual Business Continuity Management Program document review, in collaboration with the Business Continuity Team Leader, Coordinator, National Health and Safety, Coordinator, Corporate Security, and other Business Continuity Plan (BCP) committee members. The incumbent is responsible for developing, implementing and tracking national Emergency Preparedness Plan and BCP training, and coordinating practice exercises and debriefings for Head Office in accordance with the Business Continuity Readiness Plan. The incumbent leads a team of administrative assistants to deliver corporate security and office services for Head Office. The Coordinator acts as the facility manager for Head Office, accepting office feedback from all Head Office employees, and is the liaison between DCC and the landlord on routine building issues and questions. The incumbent develops creative solutions and ensures the administrative team is focused on collaboration, quality and the timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary

• Lead daily administrative and coordination support to the Special Assistant to the VicePresident Operations, OCT, national directors and Executive Management Group, as required
• Coordinate the annual review of Business Continuity Management Program documents in conjunction with the Business Continuity Team Leader and the Special Assistant to the Vice-President, Operations
• Coordinate, track and report on the implementation of the Business Continuity Readiness Plan, including managing national and Head Office training documents, training and practice exercises and updating BCP intranet resources in collaboration with other BCP committee members, as required
• Act at the Business Continuity Team Administrator during BCP events
• Coordinate and manage office services expenditures within assigned delegated authority
• Act as the facility manager for Head Office and as a liaison between DCC and the landlord on routine building issues and questions
• Provide technical advice and direction to team members
• Coordinate meeting agendas and schedules with internal clients and the Client-Partners
• Ensure quality standards are met, in line with corporate and Client-Partner expectations
• Perform human resource functions, as required (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)

Other

• Attend meetings and provide updates, as required
• Monitor the OCT budget
• Prepare regular and ad hoc operational reports for the Executive Management Group
• Update the OCT intranet page, as required
• Other duties as assigned

SKILLS
General and Specific Knowledge

• Administrative best practices
• Accounting principles

Formal Education and/or Certification(s) and Experience

• Minimum: college diploma in office, business or public administration or related field with five years' relevant experience, or the equivalent
• Preferred: university degree in one of the above fields

Abilities

• Use applicable computer software and operating systems
• Manage multiple deadlines and priorities
• Demonstrate attention to detail
• Demonstrate leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

• Lead and manage direct reports
• Provide functional advice and guidance to other employees

WORKING CONDITIONS

• Typical office environment with occasional travel

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