Job Description

Organizational Unit
University of Victoria -> Student Affairs -> Centre for Accessible Learning

Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)


Posting Close Date
26 October 2023

Please note that positions will close at 4 p.m. on the closing date.


FTE
1.0

Salary Grade
$4,360.00 - $4,495.00

Additional Posting Information:
N/A

Salary posted will be pro-rated based on FTE


Classification
PB8

Hours of Work
8:00 am - 4:00 pm, Monday through Friday

Start Date
11/1/2023

End Date
4/30/2024

Employee Group:
CUPE 951 - Term

# of Hires Needed
1

Category
Administrative and Support Services

About this Opportunity
The University of Victoria is one of Victoria\'s largest employers and one of Canada\xe2\x80\x99s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria\xe2\x80\x99s diverse academic programs, world-class research and commitment to civic engagement.

Job Summary
Student Affairs at the University of Victoria helps to transforms students\' lives by supporting and inspiring the highest standards of student learning and success, community engagement and staff development. The Division is comprised of over 30 reporting units in six departments: Athletics and Recreation, Campus Services, Indigenous Affairs, Office of the Registrar, Student Recruitment and Global Engagement, and Student Services. The comprehensive and integrated range of services we provide make Student Affairs one of the most dynamic and diverse divisions on campus. Together, we support UVic\'s vision to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world. As a unit within the Division of Student Affairs, the Centre for Accessible Learning (CAL) is responsible for providing institutional leadership in the delivery of a comprehensive student-focused accessible learning model and delivers training and education to further the University\'s commitment to provide equal access to all academic programs. CAL is a core academic support unit for both students and faculty, and contributes to the recruitment and retention of students and fosters services and programs that value academic success, inclusion, accessibility, and universally designed environments. Reporting to the Supervisor, Exam Services this role is responsible for supporting the daily operations, coordination, and on-going delivery of the university\'s accommodated testing, systems and procedures, with approximately 12,000 exams scheduled annually. The Exam Coordinator supports the development of systems and procedures that enhance the provision of excellent services to students and faculty, and works closely with academic units to integrate services, processes and communication.

Job Requirements
Skills:

• Demonstrated ability to organize large volumes of work under deadlines and constant interruption
• Attention to detail and accuracy
• Ability to maintain confidentiality
• Ability to work independently and collaboratively with a diverse group of students, faculty and staff, often in the context of emotional distress and/or crisis
• Strong problem solving skills
• Ability to communicate professionally and effectively (written, oral, electronic, phone), demonstrate active listening skills, patience, judgement, and discretion when dealing with students, faculty, staff, parents, team members and the general public
• Demonstrated service excellence, including a warm, compassionate, and calm reception to students and others, despite high volume and multi-tasking work under pressure
• Advanced Microsoft Office skills (Outlook, Excel, Word, Powerpoint)

Specialized Knowledge/Education:

• Skilled with ClockWork Technology (exam booking) or other complex database software and a variety of assistive technology such as Kurzweil and Dragon
• Knowledge of campus information systems preferred: FAST, Web Req, FAMIS and Banner
• Familiarity with UVic services and programs preferred

Experience:

• 3 years of experience in a post-secondary administrative environment, or an equivalent combination of education, training and experience
• Experience in a disability, counselling, mental health, or human service office working with a young adult population

We acknowledge and respect the L\xc9\x99k\xcc\x93\xca\xb7\xc9\x99\xc5\x8b\xc9\x99n (Songhees and Esquimalt) Peoples on whose territory the university stands, and the L\xc9\x99k\xcc\x93\xca\xb7\xc9\x99\xc5\x8b\xc9\x99n and WS\xc3\x81NE\xc4\x86 Peoples whose historical relationships with the land continue to this day. Equity and Diversity Statement UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups experiencing barriers to equity. Read our full equity statement here: www.uvic.ca/equitystatement. Accessibility Statement If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.