Job Type: Permanent
Reference code: 123414
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kanata, ON; Kitchener, ON; Langley, BC; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John\'s, NL; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB

Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters.

• Learn from deep subject matter experts through mentoring and on the job coaching.
• Be encouraged to deepen your technical skills\xe2\x80\xa6whatever those may be.
• Have many careers in one Firm.

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If you are someone who enjoys a fast-paced environment and being challenged, has a drive for results and knack for detail and wants to make an impact on our people\xe2\x80\x99s learning experience, this is the opportunity for you!

What will your typical day look like?

You will work as part of our Learning & Development and the Deloitte University North operations team to help coordinate world-class learning experiences for all Deloitte professionals.

• Learning scheduling support:

\xe2\x80\x94 Work with the team to build and manage the national learning calendar
\xe2\x80\x94 Review and update various systems and software for ongoing cascading changes

• Reporting

\xe2\x80\x94 Assist with monthly survey data reporting
\xe2\x80\x94 Reconcile participant counts
\xe2\x80\x94 Maintain and manage financial details around chargebacks
\xe2\x80\x94 Maintain and manage leadership dashboards

• Admin responsibilities:

\xe2\x80\x94 First point of contact for DU North Scheduling Inbox and DU North Inbox
\xe2\x80\x94 Triage inquires and requests from the shared inboxes
\xe2\x80\x94 Oversee templated communications from shared inboxes
\xe2\x80\x94 Process monthly chargebacks for learning programs
\xe2\x80\x94 Assist with data gathering for invoice/PO management

• Manage assigned projects \xe2\x80\x93 such as special projects, designing PowerPoint, and historical or financial reporting

About the team

As part of the larger Learning & Development team, the operations teams works with the program development team and the Deloitte University North team to support in-person, regional and virtual firmwide learnings. This position on the DU Experience & Operations team coordinates with the program development teams to execute in-person firmwide learnings at our dedicated learning space.

Enough about us, let\xe2\x80\x99s talk about you

You are someone who is/has:

• Minimum 2 years experience in an administration or operations role
• Accuracy and attention to detail while multi-tasking as well as the ability to work independently, and strong communication skills
• Advanced computer skills in Microsoft Suite and Delphi, Cvent or other event management software

• Due to the nature of the role having interactions with National & Global clients, English is required for this position.

Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you\xe2\x80\x99re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles \xe2\x80\x93 and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships \xe2\x80\x93 between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours
At Deloitte, we are all about doing business inclusively \xe2\x80\x93 that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, M\xc3\xa9tis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We\xe2\x80\x99ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, M\xc3\xa9tis, and Inuit peoples. We are all Treaty people.