Job Description

JLL empowers you to shape a brighter way

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Ce que ce poste implique

Ce poste combine la coordination administrative, la gestion des parties prenantes et la conception pedagogique pour superviser des programmes de formation complets dans un environnement reglemente. Le/la Coordinateur(trice) de Formation dirige les initiatives de formation, gere la mise en oeuvre de projets et assure la conformite aux normes reglementaires tout en travaillant a plusieurs niveaux organisationnels pour fournir des programmes de developpement technique et professionnel efficaces.

Vos taches quotidiennes comprendront:

Gerer les projets de formation de l'initiation a l'achevement, suivre les jalons et les exigences budgetaires Developper et maintenir les normes de formation, les processus et les modeles de conception pedagogique Animer des sessions et programmes de formation pour le personnel technique, administratif, professionnel et de direction Creer des manuels techniques et convertir les Procedures Operationnelles Standard en cours de formation efficaces Collaborer avec les equipes de developpement technologique pour concevoir des modeles de diffusion de formation appropries Resoudre les problemes techniques et operationnels de formation pour assurer une execution fluide des programmes Effectuer des analyses des besoins de formation et mettre en oeuvre des programmes de formation personnalises bases sur les exigences des taches professionnelles

Exigences physiques et environnement de travail:

Travailler dans un environnement reglemente ou le contenu de formation peut etre sujet a des audits d'autorites (FDA, Securite) Interagir avec plusieurs niveaux organisationnels, des equipes de projet aux sponsors executifs Collaborer avec des fournisseurs externes et des experts internes en la matiere Participer aux conversations et reunions de projets de developpement technologique Des deplacements peuvent etre requis pour l'animation de formations et les reunions avec les parties prenantes

Qualifications requises:

Diplome de licence prefere avec capacite de formation en cours d'emploi Minimum 1 a 3 ans d'experience en Administration de Systemes de Formation Au moins 2 ans d'experience prouvee dans la mise en oeuvre de programmes de formation Minimum 1 an d'experience en gestion de formation dans un environnement reglemente (formation Securite, GxP ou FDA) Connaissance pratique des principes de conception d'apprentissage en ligne et des logiciels standard de developpement de formation Comprehension de la theorie de l'apprentissage des adultes et des meilleures pratiques pour la mise en oeuvre de programmes de formation mondiaux Capacite prouvee a rediger des manuels techniques et a interpreter les Procedures Operationnelles Standard en cours de formation

Qualifications preferees:

Experience dans la realisation d'analyses et d'evaluations des besoins de formation Familiarite avec JLL et les operations commerciales des clients dans les industries reglementees Connaissance de la gestion budgetaire et de l'estimation des couts pour les initiatives de formation Experience avec plusieurs modeles de diffusion de formation (en personne, en ligne, hybride) Formation en developpement de curriculum et conception pedagogique Experience en gestion de projet avec des equipes transfonctionnelles Comprehension des exigences d'audit de conformite et des normes de documentation
Interactions orales et/ou ecrites avec des locataires ou partenaires externes bases a l'exterieur du Quebec (par exemple, fournisseurs de services, cabinets d'avocats, pairs, banquiers, firmes de courtage, firmes d'analyse de credit, agences de credits, clientele non-francophone, etc.)*


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What this job involves

This position combines administrative coordination, stakeholder management, and instructional design to oversee comprehensive training programs in a regulated environment. The Training Coordinator leads training initiatives, manages project implementation, and ensures compliance with regulatory standards while working across multiple organizational levels to deliver effective technical and professional development programs.

Your day-to-day tasks will include:

Managing training projects from initiation through completion, tracking milestones and budget requirements Developing and maintaining training standards, processes, and instructional design templates Facilitating training sessions and programs for technical, administrative, professional, and leadership staff Creating technical manuals and converting Standard Operating Procedures into effective training courses Collaborating with technology development teams to design appropriate training delivery models Troubleshooting technical and operational training problems to ensure seamless program delivery Conducting training needs analyses and implementing custom training programs based on job task requirements

Physical Demands and Work Environment:

Work in a regulatory environment where training content may be subject to authority audits (FDA, Safety) Interact with multiple organizational levels from project teams to executive business sponsors Collaborate with external vendors and internal subject-matter experts Participate in technology development project conversations and meetings Travel may be required for training facilitation and stakeholder meetings

Required Qualifications:

Bachelor's degree preferred with on-the-job training capability Minimum 1-3 years experience with Training System Administration At least 2 years of proven experience implementing training programs Minimum 1 year of training management experience in a regulatory environment (Safety, GxP, or FDA training) Working knowledge of e-learning design principles and standard training development software Understanding of adult-learning theory and best practices for global training program implementation Proven ability in writing technical manuals and interpreting Standard Operating Procedures into training courses

Preferred Qualifications:

Experience conducting training needs analysis and assessment Familiarity with JLL and client business operations in regulated industries Knowledge of budget management and cost estimation for training initiatives Experience with multiple training delivery models (in-person, online, hybrid) Background in curriculum development and instructional design Project management experience with cross-functional teams Understanding of compliance audit requirements and documentation standards
Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)*

Location:

Remote -Quebec, QC
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.