Are you someone that loves to stay organized? Do you take pride in providing high levels of customer service? Are you looking for a career and not just another job? Does the flexibility of working from home a few days a week sound refreshing? If \xe2\x80\x98yes\xe2\x80\x99 is the only answer that comes to mind, then you could be the next Contracting Administrator to join the FH family! This is an entry level position with room to grow within the organization.
The Career Directory 2023 -FH has been recognized as one of the best employers for recent graduates in Canada by Canada\'s Top 100 Employers 2023!
Curious, and want to know more? Keep reading!
What will you be doing in this role?
Maintain the In-trust environment of APEXA, including data matching and profile scrubbing
Co-ordinate with APEXA to solve issues within the in-trust environment
Maintain, retrieve and distribute e-mails from contracting inbox
Maintain document management, electronic scanning and filing
Update and maintain accurate information on multiple back office systems
Provide superior customer support for internal and external partners
Ensure Service Level Standards are maintained
Communicate effectively with colleagues, insurance carriers, advisors and clients
Back up and vacation coverage as required
Perform any other duties as assigned
What qualifications are required?
College diploma, University degree, or equivalent experience
Industry courses would be an asset
What competencies are required?
Service oriented
Self-starter and self-motivated
Time management and multi-tasking skills
Communication skills - verbal and written
Attention to detail, and follow through
Organizational skills
Teamwork, collaboration, and strong interpersonal skills
Adaptability
What should your experience look like?
Proven experience in insurance/financial services industry
Proven experience in customer service
Proven experience with Microsoft programs such as Word, Excel and Outlook
Knowledge of all back office systems (Wealthserv, carrier sites, Sentry File, APEXA), an asset
Benefits & Perks
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment \xe2\x80\x93 our company started with 4 employees! An organization that lives and breathes its DRIVER Values. These are some of the benefits we provide:
3 weeks of paid vacation
Excellent Group Benefits plan
Group Retirement Plan with employer matching
Flexible and supportive Personal Days for employee or family illness, emergency etc\xe2\x80\xa6
Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
Wellness Credit program
Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development
Who are we?
Financial Horizons is the leading, national, Canadian-owned and operated Managing General Agency (MGA) that offers a comprehensive selection of life/health insurance, employee benefits, pensions, investments, structured settlements, and risk management products and services to advisors throughout Canada. We are headquartered in Kitchener, Ontario, and have a national presence with offices across the country. There is a lot more to us under the \xe2\x80\x98Our Story\xe2\x80\x99 section, but we\xe2\x80\x99re trying to keep it short here. If you\'ve read this far, first of all, thank you for your time, second, if this seems like a great fit for you, then we look forward to your application! :)
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