Job Description

Are you passionate about the technology, curious to understand how it works, and eager to make it better?
Do you want to learn how to improve the ways organizations operate?
Do you want to join a global market leader to support it through the hyper-growth stage?
At GeoComply, our mission is to empower the future of digital trust. We operate at the center of a new generation of cybersecurity companies, leveraging today's geolocation data to make better risk-based decisions. Working as a critical piece of the security infrastructure for some of the world’s largest tech companies like DraftKings, FanDuel, the BBC and Akamai, we are the global market-leader for compliance-grade geolocation data and a critical piece of the decision engine. We have big plans in the next few years, including a targeted IPO and various M&A opportunities.
At the heart of it all is people - we are deeply committed to creating and sustaining a world-class experience for our employees, customers, and partners.
We are seeking for Continuous Improvement Associate to join the team and support the delivery of Continuous Improvement program initiatives, including: process analysis, mapping and re-engineering; performance data manipulation, analysis and reporting; change management adoption. Successful candidate will be engaged in active problem solving, change tracking, customer/user training, project communications, and business readiness activities. This position requires technical proficiency, eager and curious attitude, aptitude for learning, strong empathy and excellent communication skills.
What You Will Be Doing

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• Advocate for and promote proactive and efficient change management, continuous process improvement ideas, process management frameworks, methodologies, and best practices.
• Support the delivery of better value and greater efficiency, and better ways of working through the identification and elimination of waste within processes.
• Facilitate process review and adoption across the organization, organize and participate in discussion sessions regarding issues or improvement opportunities.
• Assist on Continuous Improvement initiatives:
  • secure business stakeholder/employee commitment;
  • collect, document, and analyze past performance data, customer and stakeholder feedback, and business/service needs;
  • assist with required effort scoping, planning, and execution;
  • maintain efficient effort tracking and reporting in Jira;
  • maintain related documentation in Confluence.
• Assist with Software Development Life Cycle (SDLC) and Change Management policy improvements, applications, support and maintenance.
• Ensure efficient and rational integration across policies, standards and procedures.
• Assist with 3rd party systems and tools assessment, mapping features to business & service needs, proof-of-concept development and integration set up.
• Assist with continuous performance metrics tracking, analysis and reporting.
• Assist in shaping Continuous Improvement Program through close cooperation with technology and business stakeholders.

About You

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• (preferred) Past experience with scripting, coding or software development.
• (preferred) Past experience with process improvement in software delivery or IT industries (e.g. responsible for design, execution, and continuous improvement in a variety of business and technology processes).
• Past experience with data collection, analysis, and reporting.
• Excellent team-player and communicator, with heightened sense of empathy and patient to listen, look for and understand the core of the problem (signal vs noise).
• Curious and analytical mindset, with a knack for scientific thinking, organization and structure.
• Fascination with technology and its advancements.
• Demonstrated ability to effectively self-prioritize and manage across multiple workstreams.
• University education or a degree in business or technology process management.

Let us share why we think you’d love working with us

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• We have a track record of success and a vision and a plan for a promising future. GeoComply has close to 100% market share for player location regulatory compliance in the US gaming space. And we have fuelled that momentum with the expansion into new markets - media & entertainment and fintech.
• We are proud of our values and we live them in all of our actions, conversations, and work: There’s always a way; Together we can do more; Aim higher. Then higher; Act with integrity; For the greater good.
• We are proud to be part of a global team that develops award-winning solutions for some of the world’s largest and most innovative companies.
• We will support you on your learning journey. We invest in employee career growth and development. Our learning & development commitment includes leadership and technical development, a substantial budget for education and training, as well as dedicated work hours for self-study.
• We care about our team. Our GeoComply team is talented, has a bias for action, and is known for their positive attitude and energy. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits package.
• We care about giving back to the communities in which we live and work. GeoComply supports a broad range of community initiatives through donations and employee volunteer activities.
• We know that work can be fun. We take the time to create employee events and experiences where everyone can connect and celebrate.

Now What? Send us your resume and a cover letter. We Can’t Wait To Meet You.
At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion. We know that diversity of experience and thought has led to connection, innovation, and our company’s success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.