Job Description

The day to day:

Support our customers order and invoicing needs

Our orders process is intricate, attention to detail on order accuracy, pricing, invoicing discounts, fills an order by offering alternative ship/pick up dates based upon product availability; completes invoicing and communicating in an accurate and timely manner

Verbal and electronic communication is key - the ability to effectively deals with customer inquiries and concerns is crucial in building good working relationships

Teamwork & communication - be a positive contributor and maintain a supportive attitude within the department and the company.

Other projects as assigned/required

Experience:

Fluently Bilingual English and French (Nice to have) Experienced a minimum of 1-2 years of customer service experience working with an ERP system and sales admin/order entry experience an asset

Technology typing speed of minimum 45 wpm

Intermediate knowledge of Microsoft Office an asset

Efficient and effective working with a sense of urgency to get things done in a timely matter and meet deadlines

Team-player a Positive Can-Do attitude and willingness to help

Calm under pressure you aren't shaken by tough customers or situations

Great communicator who practices active listening and are excellent at both verbal and written communication

Adaptable you can work in a fast-paced environment and are flexible to changing priorities

Passion shares our core values of Leaving the Earth better than we found it!

This is a one year (full time) contract that will be remote out of Canada and pay a base salary of $60,000 with a 10% retention bonus.