Consultant

Windsor, ON, Canada

Job Description


Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Customer Service Consultants in this role get to: Be the Point of Contact answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications
Our most successful candidates will have: - High school diploma or GED - Demonstrated ability to perform at a high level, to support our high volume of inbound calls - Excellent verbal and written communication skills proficient reading skills required - Multi-tasking skills, showcased through the use of several applications experience working with CRM applications preferred - Basic PC keyboarding skills basic Microsoft Office (Outlook, Word, Excel) experience required - Prior customer service experience preferred

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Job Detail

  • Job Id
    JD2024658
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Windsor, ON, Canada
  • Education
    Not mentioned