Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



What You'll Be Doing

You'll be joining CIBC's Digital & Cards Technology team. You'll lead complex projects to design strategic solutions aligned to CIBC's enterprise architecture roadmap. As a Business Systems Consultant, you'll support end-to-end project implementation and act as a subject matter expert in both business and technology. You'll ideate and collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

Understanding and Documenting Requirements - Work closely with Product Owners and business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.

Leading and Mentoring - Support end-to-end project implementation and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who You Are

You can demonstrate:3+ years of experience in facilitating requirement discussion with business and technical resources. Expert in understanding and authoring use case without describing screen flow. Expert in transforming use cases into stories/scenarios/acceptance criteria for DEV/QA workflow and consumption. Expert in understanding and working with business rules and how they relate to the systems. It's an asset if you have experience in digital project delivery within Online and Mobile banking platform.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.

You give meaning to data. You enjoy investigating complex issues and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

Your influence makes an impact. You've spent at least 5 years in a project delivery role and know that relationships and networks are essential to success. You inspire outcomes by making yourself understood. You are able to pivot in a fast-paced environment.

You have a degree/diploma in Computer Science, Business, and/or a related field.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 17th Floor

Employment Type Regular

Weekly Hours 37.5

Skills

Business Requirements Documentation (BRD), Functional Requirements, Non-Functional Requirements, Requirement Documents, Requirements Gathering, Software Requirements, UML Use Case, Use Case Analysis, Use Case Diagrams, Use Case Modeling, Use Cases, Workshop Facilitation, Writing User Stories