We seek a qualified Computer Technician to install, maintain, and repair laptops on the companys network. The position will be based either at our Truro or Moncton location.As a computer technician, you must be well-versed in all types of computer systems and network functions. The ideal candidate will be able to work independently, diligently, and accurately and possess a great problem-solving ability to fix issues and ensure functionality.The goal is to install and maintain high-quality networks and computer systems.Responsibilities-Triage tickets through our ticketing system-Set up hardware and install and configure software and drivers including joining new devices to the domain-Ensure regular Windows updates are installed to ensure systems remain updated-Troubleshoot system failures or bugs and provide solutions to restore functionality-Arrange maintenance sessions to discover and mend inefficiencies-Keep records of repairs and fixes for future reference-Offer timely technical support and teach users how to utilize computers correctly-Aid users with mobile phone setup and operationRequirements and Skills-Experience as a computer technician or similar role and education-Experience with LAN/WAN networks-Knowledge of computer systems and IT components-Good knowledge of Internet security and data privacy principles-Excellent troubleshooting skills-Excellent communication abilities-Exceptional organizing and time-management skills-Computer Science, engineering, or relevant field experience-Relevant certifications (e.g. CompTIA A+, A+Network, Microsoft) will be considered an assetIf this position is of interest to you, please reply with your resume to:itmanager@wilsonsheating.caJob Type: Full-timePay: $47,000.00-$58,000.00 per yearBenefits:

• Company pension
• Dental care
• Employee assistance program
• Vision care

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Experience:

• IT support: 1 year (preferred)

Willingness to travel:

• 25% (preferred)

Work Location: In person