Job Description

Cochrane is located in the breathtaking Bow Valley corridor in the foothills of the Rocky Mountains in southern Alberta. With a population of over 37,000 people, and growing steadily every year, Cochrane is a thriving town, surrounded by world-famous ranch country. Our western heritage is reflected in the Town's architecture and our friendly people. The Town of Cochrane welcomes innovative and skilled individuals to join our team of over 250 employees.



The mission of Family and Community Support Services (FCSS) and the Family Resource Network (FRN) is to encourage, strengthen, and stabilize family and community life. Together, FCSS and the FRN provide a range of services and supports focused on strengthening knowledge, increasing social connection, improving access to community resources, building resiliency, and fostering well-being.

At its core, this role is about uplifting and empowering individuals, families, and communities. The Community Support Services Supervisor leads and develops community support teams and programs. This position identifies emerging social needs and implements compassionate, sustainable solutions that make a lasting difference in people's lives.

This is no ordinary job--it's a calling. It's an opportunity to be at the heart of a community-focused team, ensuring that people feel heard, supported, and empowered. Whether it's a family facing difficult times, an individual navigating life's challenges, or a team member in need of guidance, you will be the steady presence offering direction, care, and advocacy. If you're trauma-informed, compassionate, and understand the power of confidentiality, you're exactly who we're looking for. Your ability to juggle multiple priorities with grace, stay organized, and tackle challenges head-on will make you an essential part of our mission.

Key Responsibilities

Lead early intervention and essential needs programs, ensuring alignment with community priorities and funding requirements. Supervise, mentor, train, and support staff, volunteers, and practicum students. Promote a positive work environment and team collaboration. Ensure outreach, advocacy, referrals, and system navigation services are accessible to individuals and families. Conduct research on social trends and develop recommendations to address emerging needs. Strengthen partnerships with stakeholders to foster an integrated approach to community support. Monitor program effectiveness through evaluation, reporting, and data collection. Oversee essential needs programs, ensuring updated procedures and compliance with funder mandates. Represent FCSS and FRN on committees, supporting community initiatives and advocacy efforts.

Why should you consider working for us?

Our employees enjoy many perks including competitive public sector pay, comprehensive health and dental benefits package, professional learning and development opportunities and the opportunity to work with other talented municipal professionals.

As an organization, Cochrane has a focus on investing in people. This is not a boring municipality. We are growing into an organization with a focus on transparency, critical thinking, curiosity, reflection and innovation. We support experimentation as part of the growth process and strive for continuous improvement. We are municipal employees, and we are accountable to all the residents of Cochrane. Want to be a part of this exciting time?

Qualifications

Post-secondary education in social work, psychology, or another social science or health-related discipline. Minimum of five years of experience in client support and social programming. At least three years of supervisory experience with a commitment to compassionate leadership. Proficiency in supporting both clients and staff working with complex cases, always leading with empathy and understanding. Program evaluation and financial management skills. Knowledge of the FCSS Act and Regulation outlined by the Family and Community Support Services Association of Alberta (FCSSAA) and the Well-Being and Resiliency Framework Experience in community development

If you're ready to lead with empathy, empower others, and create lasting change, we welcome your application.

To apply, submit both your resume and a cover letter (we want to know why you want to work with us) that details how your experience aligns with the qualifications and skills we're seeking. You'll also be asked to complete an online suitability survey.

If you want to make a tangible difference in people's lives, work in a collaborative, compassionate, and dynamic environment where there are opportunities for professional growth and leadership development in a role that truly matters, we want you to join us! Be part of this exciting time at Cochrane and help shape the future of our community. Apply now!

Applications are open until 9pm MST on June 8, 2025 at www.cochrane.ca/jobs



We thank all applicants for their interest, however only those selected for an interview will be contacted. All applicants must be legally entitled to live and work in Canada.



Land Acknowledgement



In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut'ina, the Iyaxe Nakoda Nations, the Metis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.