Job Description

The Program

Taproot Community Support Services (formerly WJS Canada) works to improve the lives of persons in their communities through a variety of programs and services.



Orca House provides culturally-based programming, support and safe, home-based accommodations for youth in the care of Ministry of Children and Family Development (MCFD). The resource is a staffed 24 hour resource providing a long term therapeutic placement for up to 3 children or youth. The resource supports children or youth who have experienced a trauma, are addressing adverse childhood experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation and life skills.

In Your Role You Will

Plans and develops the program in consultation with the program manager, and plans and implements program activities and special events. Formulates program policies and procedures and evaluates the program in consultation with the Program Manager. Oversees the day to day operation of the program by ensuring that: the necessary facilities and equipment are in place; program policies, guidelines and best practices are adhered to; and program standards and licensing requirements are met. Supervises/oversees program staff and contractors by performing duties such as assigning work, providing feedback on performance, and conducting performance evaluations. Participates in the recruitment and selection of program staff and contractors by performing duties such as screening applicants, participating in interview panels, and making hiring recommendations. Schedules program staff and sets up placements according to program requirements. Orients, determines the need for, and provides training to program staff, contractors, volunteers and practicum students. Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events. Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program, and represent the agency and/or program in external events. Maintains related records and statistics and produces reports as required. Operates motor vehicles safely and legally while transporting service recipients or on Taproot business. Provides on-call and emergency coverage on pager or cell phone as required. Performs miscellaneous job-related duties as required.

The Position

The Program Supervisor position will oversee the day to day operation of the program by ensuring that the necessary facilities and equipment are in place, adhere to program policies, guidelines and best practices, and meet program standards and licensing requirements.



The Program Supervisor will assist with recruitment, selection, orientation, training, and monitoring. In addition to completing supervision tasks, supporting contractors as required, managing the program budgets, allocation of funds and on-call processes. This position reports to the Program Manager.



Scheduling:

One (1) permanent, full-time position working 40 hours per week, with a weekly schedule of:

Wednesday through Sunday 1100-1900 Will be part of an on-call rotation.

Mandatory Pre-Employment Screenings and Checks

*Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

A Degree or Diploma in one of the humanities, social sciences or related field. Minimum of three years in a similar facility or program, including at least one year in a supervisory or management role. Current WCB Occupational First Aid, Level 1 and CPR certificates required. Experience with basic sign language and/or alternative communication strategies training or experience an asset. Valid Class 5 Driver's License and clean driver's abstract Ability to use common computer applications required. Food Safe food hygiene and sanitation and WHMIS (or willing to obtain within probationary period). MANDT or Non-violent crisis intervention (or willing to obtain within probationary period).


Other Requirements:

Successful candidate must sign an oath of confidentiality, a conflict of interest statement, abuse protocols, and a code of ethics statement


Successful applicants will be required to participate in MCFD screening prior to confirmed employment with Taproot Community Support Services.

What Taproot Community Support Services Does


At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Work/life balance Learning and career development opportunities Competitive wages and salaries Paid vacation and benefits for eligible employees Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia Matching RRSP plan for eligible employees within Alberta Professional development opportunities and job-related training Employee and Family Assistance Program Long Service Milestone rewards Employee referral bonus program

Website reference

For more information on Taproot Community Support Services visit our website: taproot.ca

Closing Statement

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.



Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.



No telephone calls please. Only those candidates selected for an interview will be notified.