Job Description

We are currently seeking a Community Services Assistant to join our team. In this role, you will work closely with the Community Services team to provide exceptional support in responding to community information inquiries, recruiting and onboarding volunteers and organizations, and assisting with the coordination of workshops, outreach activities, and events.
This position is 28 hours to 35 hours per week.
Responsibilities:
Community Information and Referrals

• Maintain and update the Information Database.
• Respond to phone calls and emails, providing information on community resources.
• Utilize the database to create and distribute current publications of available resources.
• Share information with the community about resources in the Central Okanagan region.

Recruitment and Onboarding

• Assist with recruitment and onboarding of volunteers and organizations.
• Manage and update the volunteer database.
• Support organizations in posting and updating volunteer opportunities.
• Collaborate with organizations to develop safe and engaging volunteer roles.

Coordination of Workshops, Outreach Activities, and Events

• Assist in planning and coordinating non-profit workshops, including participant and facilitator management.
• Organize outreach activities and events for Community Services.
• Contribute to the planning and execution of community events, including the annual Okanagan Volunteer Fair.
• Provide general assistance to the Community Services team as needed.

Qualifications:

• Post-secondary education in business, marketing, non-profit management, human resources, education, social sciences, or a related field preferred.
• Experience in volunteering and/or working with volunteers.
• Strong written and verbal communication skills.
• Ability to develop information resources.
• Experience in public engagement and/or customer service.

Application Process KCR Community Resources welcomes and encourages applications from people with diverse abilities. We will strive to provide reasonable accommodations, accessible formats, and communication support upon request to people with diverse abilities in all aspects of the recruitment and selection process.
If you require accommodation as part of the application process, please contact Recruitment at our main office on 250 763 8008.
About KCR Community Resources KCR is a not-for-profit agency fostering diversity, collaboration, and resourcefulness by tailoring services to meet the community, family, and individual needs. We believe in a community where individuals and families are supported in leading healthy, productive, and fulfilling lives.
We value inclusion and relationships built on mutual trust, recognizing each other\'s contributions, expertise, and opinion. We strive to create a safe and welcoming work environment where collaboration and valuing people\'s strengths are at the core of our day-to-day interactions.