CollabHive is a vibrant co-working space designed to foster creativity, collaboration, and productivity. We provide a dynamic environment where entrepreneurs, freelancers, and small businesses can thrive. Our mission is to create a supportive community that inspires innovation and growth.
Overview
?We are seeking an enthusiastic and dedicated Community Manager to join our team. As a Community Manager, you will play a pivotal role in creating a welcoming and productive environment for our members. Your responsibilities will encompass community engagement, sales, facility/property management & administration with a focus on converting new clients and upselling existing clients to additional services. This is an onsite position.
Key Responsibilities:
Community Engagement:
?Foster a sense of community among members through events, networking opportunities, and regular check-ins with members. ?Ensure a warm and inviting atmosphere for all members and visitors. Greet guests, provide tours, and assist with any inquiries.
Sales:
?Drive membership growth by converting new clients and upselling existing clients to higher-tier member services. Implement and manage the community conversions program. Manage leasing processes, including conducting property tours, negotiating lease agreements, and processing applications.
Facility Management:
?Ensure the co-working space is clean, organized, and well-maintained. Coordinate with vendors, landlord and other service providers as needed. Manage collection of rents from members. Primary contact for these various groups.
Administration:
?Manage day-to-day administrative tasks, including scheduling, member communications, and maintaining office supplies. Maintain accurate records using Customer Relationship Management Systems (CRM) and Computerized Office Management Systems.
Reception:
?Serve as the first point of contact for members and visitors. Handle phone calls, emails, and walk-in inquiries with professionalism and efficiency.
Requirements:
1. Bachelor's degree or equivalent experience.
2.
Experience:
Previous experience in sales, hospitality, administration, is preferred. Experience in a co-working space or similar environment is a plus.
3.
Skills:
Strong interpersonal and communication skills. Ability to multitask and manage time effectively. Detail oriented. Ability to work independently. Strong negotiation skills to facilitate lease agreements and resolve conflicts effectively.
4. Proficiency in Microsoft Office and CRM software.
5.
Competencies:
Friendly, approachable, and proactive. A natural networker who enjoys building relationships and connecting people. Professional in appearance and demeanor.
Compensation:
Base Salary: $625/week, payable biweekly
Discretionary Income based on
successful client conversions and upsells.
Schedule:
Hours of Work:
1:00 PM - 6:00 PM, with occasional off hours for events or filling in other teams absence.
How to Apply:
?If you are passionate about creating a thriving community and have the skills and experience to excel in this role, we would love to hear from you! Please submit a brief cover letter along with your resume explaining why you are the perfect fit for career@collabhive.ca.