Job Description

Job Number:
J0925-0201
Posting Date:
September 18, 2025
Closing Date:
September 26, 2025
Job Title:
Marketing/Communications Officer
Branch/Department:
Toronto Reference Library
Division:
Communications, Programming & Customer Engagement
Employment Type:
Temporary Full Time
# of Open Positions:
1
Work Schedule (Week1):
Monday: 9 - 5

Tuesday: 9 - 5

Wednesday: 9 - 5

Thursday: 9 - 5

Friday: 9 - 5

Saturday: Off

Sunday: Off

Work Schedule (Week2):
Monday: 9 - 5

Tuesday: 9 - 5

Wednesday: 9 - 5

Thursday: 9 - 5

Friday: 9 - 5

Saturday: Off

Sunday: Off

Salary:
$82,573.40 - $93,293.20/Year

Hours per week and Schedule of Work

(Hours and Schedule of work are subject to change in accordance with Article 19):


35 hours per week.

Expected End Date:

For apporoximately six (6) months.

JOB SUMMARY:

As a key member of the Communications, Programming, and Customer Experience (CPCE) division, this position develops and executes marketing and communications plans and strategies that raise awareness of Toronto Public Library and its services and programs to various audiences including staff, customers, stakeholders, and the general public.

DUTIES:

Under the general direction of the designated manager, create and implement strategic marketing and communications plans across a wide range of physical and digital channels, both internal (staff-facing) and external (public-facing)

Overall Account Management

Develop professional and productive relationships with colleagues and service owners across the organization that will support achieving broader goals Build and strengthen relationships with partners and stakeholders, both within TPL and externally Translate service owner and other stakeholders' business needs and objectives into effective marketing and communication strategies and tactics

Project Management

Oversee tasks related to the production and implementation of marketing communication materials Coordinate the work of creative services specialists in the development of print and digital creative assets that support marketing and communication objectives Support the logistics and production of internal and external events as required

Marketing and Communications

Ensure internal and external audiences stay informed of library news, issues and events by developing content to be shared across a wide range of channels Support issues management and media relations as required, including developing supporting documentation with recommended messaging and action, acting as liaison between TPL and the media, writing copy including speeches and media materials Create and edit copy, and provide editorial oversight to ensure consistency of voice, tone and approach Contribute to content planning and execution, working in consultation with other content creators and teams within and outside of CPCE Ensure brand guidelines are followed

QUALIFICATIONS:

Post-secondary degree or diploma in marketing, communications or a related field, or acceptable combination of equivalent work and/or education experience Minimum of two years of recent and related professional marketing and/or communications experience Demonstrated success creating and implementing marketing and/or communications plans across a wide range of marketing and communication channels Excellent writing, verbal and presentation skills across diverse communication channels Strong interpersonal skills and the ability to work collaboratively within a team Superior project management skills and attention to detail Experience working with digital platforms and channels (email, social media, web) Experience creating and executing creative briefs Understanding of design principles Flexibility and ability to juggle multiple projects and priorities concurrently Confidence, discretion and tact in dealing with colleagues and external stakeholders Demonstrated knowledge of relevant software applications Experience working within the public sector an asset





The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.





ACCOMMODATION:

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.





APPLICATION PROCESS:

Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.





All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.