Job Description

Job Title

: Communications Officer

Hours:

37.5 hours/week (Permanent/Full-time)

Salary:

$58,539 annually + comprehensive benefits

Start Date:

Immediate

ABOUT THE STOP:

The Stop Community Food Centre's mission is to increase access to healthy food in a manner that maintains dignity, builds community and challenges inequality. The Stop began 40 years ago as one of North America's first food banks, and has since grown into a vibrant community centre that uses food as a gateway to addressing many issues, including poverty, the environment, social isolation, and health in one of Toronto's lowest-income neighbourhoods.

THE OPPORTUNITY:

The Stop is seeking a passionate and persuasive communicator to join our team as Communications Officer. The Communications Officer will drive the creation of community-centric communications that animate The Stop's brand and give voice to our diverse community. The ideal candidate is strategic, a creative thinker, and a solid writer with a passion for food, community and social justice.

KEY DUTIES & RESPONSIBILITIES:

Work collaboratively with the Director of Development and Communications to create and implement a strategic communications plan that animates The Stop's brand and galvanizes support around the issues of food security, income security and social connection Build and maintain an effective working relationships with internal stakeholders and teams to ensure any content writing requests are fulfilled without errors or misinformation Develop and manage plans for addressing internal communications during times of crisis, in cooperation with the Director of Development and Communications; support any necessary internal communications and engagement plans following a crisis Manage a vibrant digital communications program that includes content creation, photography, analytics, e- newsletters, e-campaigns, managing the website, paid search and social media accounts Own and manage the day-to-day activities of ad hoc internal communications, including acting as an advisor to departments and colleagues on best practices Engage with the media and develop opportunities to share stories from The Stop community and advocate for change Engage and lead external vendors on the development of public awareness campaigns Build relationships with staff to maintain awareness of all program activities and enhance stakeholder participation in internal communications Responsible for creating and updating donor materials such as brochures, reports, campaign videos and materials, etc. Support the development and implementation of effective internal communications to foster increased information sharing between departments and programs. Work with the fundraising team to craft appeals and campaign copy. Stays aware of new and best practices in communications, to develop and propose new ideas

QUALIFICATIONS & SKILLS:

2-3 years of related marketing or communications work experience; non-profit sector experience preferred. Demonstrated passion for and understanding of food and social justice issues, with a commitment to anti-racism and anti-oppression. Personal values aligned with those of the organization, demonstrated through work or community involvement Self-motivated with excellent time management and organizational skills. Strong story-telling, graphic design, and video editing experience. Knowledgeable with most of the following or equivalent: MailChimp, Wordpress, SEO, Adobe Creative Suite, Microsoft 365, Canva, Meltwater, Web and Adobe and Social Media Analytics. Ability to problem-solve, multi-task, meet tight deadlines, work with staff across the organization, and thrive in a fast-paced environment Team player who thrives in a collaborative working/management style. Highly motivated and resourceful with a good sense of humour; Ability to write quickly, clear and strategically, with appropriate styles for different audiences; * Degree or certificate in communications, marketing, journalism, or related field an asset but not required