Burlington Hydro - Powering the Careers of Tomorrow
Are you looking for a meaningful internship with an organization that values teamwork, sustainability, and community impact? At Burlington Hydro, we don't just provide electricity--we are powering a brighter future for our community.
The Role
We are looking for a motivated and enthusiastic individual to join our team as a Communications Intern for a 12-month term beginning in early 2026 (January or February start date preferred). Reporting to the Director, Communications & Stakeholder Experience, this position will support the team in delivering electricity Demand Side Management (eDSM) programs under Ontario's Save on Energy brand. The intern will assist with promotional and awareness campaigns that encourage residential and business customers to adopt energy efficiency initiatives and will collaborate with internal teams, external partners, and a variety of customer groups to support program engagement and communications activities. This role provides an opportunity to gain practical experience, learn from skilled professionals, and contribute to the success of the department and the organization.
What You Will Do
Support communication and outreach activities for Commercial, Industrial, and Institutional (CII) customers
Assist in identifying energy-saving programs and opportunities tailored to customer needs
Support customers with program eligibility, application, and implementation processes to help ensure a seamless experience
Assist in developing social media content aligned with IESO's provincial marketing campaigns
Participate in community events to help promote Save on Energy initiatives
Help maintain and update website content related to energy efficiency programs
Work collaboratively with engineering, operations and other teams to ensure accuracy of information and support to customers
Assist in preparing educational materials and engagement campaigns in collaboration with internal teams and external partners
Support the coordination and delivery of internal training sessions, customer webinars, and resource materials to build awareness and capacity among both staff and customers
Stay current with industry trends, regulatory changes, and emerging technologies relevant to DSM and electrification
All other duties as assigned
What We Are Looking For
Post-secondary degree or diploma in environmental studies, marketing and communications, business, or a related field
Minimum 1-3 years of experience in a customer service, marketing and communications and/or energy management role
What You'll Need to Be Successful
Ability to build trust and foster collaboration with internal teams, customers, and community partners
Experience in customer-facing roles with a focus on service delivery, problem-solving, and stakeholder satisfaction
Excellent communication and presentation skills, with the ability to translate technical concepts into accessible language and develop engaging content for diverse audiences
Strong analytical skills with the ability to interpret data, identify trends, and support continuous improvement initiatives
Ability to adapt in a fast-paced environment and take initiative to identify opportunities and solve problems
Strong organizational skills with the ability to respond to multiple priorities, deadlines, and reporting requirements
Proficiency in Microsoft Office and project management tools
Knowledge of Ontario's energy landscape, including IESO programs and regulatory frameworks, is preferred
Experience working with or within local distribution companies (LDCs), energy service providers, or public-sector organizations is an asset
Who We Are
Since 1945, Burlington Hydro has been powering the growth of Burlington with reliability, empathy and innovation. As a local distribution company (LDC), we serve a vibrant community across 188 square kilometres, delivering electricity to over 69,500 customers.
At Burlington Hydro, we're more than just an energy provider--we're committed to driving sustainability, supporting our community, and fostering a workplace where people succeed together.
Our core values - teamwork, safety, empathy, reliability, community, and stewardship - guide everything we do, from investing in smart energy solutions to ensuring a brighter future for a growing and thriving Burlington.
Why Join Us
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