Job Description

We are looking to hire a Communications Coordinator! This role plays a key role in supporting both internal and external communications for Sun Peaks Resort and Sun Peaks Grand Hotel. This position develops and distributes messaging that engages employees, informs guests, and strengthens community connections. Acting as a bridge between the Employee Experience (EEX) function and the MarComms department, the Coordinator ensures consistent, timely, and brand-aligned communications across multiple platforms. This role is well-suited for a strong communicator who thrives on collaboration, attention to detail, and day-to-day execution of communications plans. If this sounds like a fit for you, apply today!

Compensation Information:

$55,000 to $60,000 per annum

Physical Requirement:

Medium; work activities involve handling loads up to 20kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you'll get to enjoy:

Winter/Summer Season Lift, Trail and Golf passes Initial entitlement to three weeks of paid vacation Benefits plan and additional wellness components, including Health Spending Account and EFAP Participation in our RRSP and matching DPSP programs Company supported training and professional development opportunities Dining discounts within our hotel & Resort-owned outlets Retail discounts in our Resort-owned outlets Friends and family rates at the Sun Peaks Grand Hotel Reciprocal programs with partnering ski areas & hotels Eligibility for our 'Pay for Performance' incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you:

Post-secondary education in Communications, Journalism, Marketing, or a related field. 1-3 years of experience in communications, marketing, HR/EEX support, or a related field. Strong writing, editing, and verbal communication skills. Demonstrated ability to produce clear, audience-focused messaging. Comfortable working with digital tools such as intranet platforms, email newsletters, and social media. Organized, detail-oriented, and able to manage multiple priorities. Collaborative team player who can work with both HR/EEX and Leadership. Knowledge of communications best practices for internal audiences (employee communications) and external stakeholders (guest/community communications). Familiarity with tourism, hospitality, or resort operations is an asset. A passion for outdoor recreation (skiing, snowboarding, biking, golfing) considered an asset.

Primary Responsibilities:

Internal Communications & Employee Engagement:


Coordinate timely internal updates, announcements, and messaging in collaboration with EEX. Support use of employee-facing channels including digital signage, posters, and employee screens. Assist with employee surveys, feedback tools, and engagement forums (e.g., seasonal panels, recognition programs, ERGs). Provide communications support for employee engagement initiatives, training sessions, and internal events. Collaborate with HR/EEX and MarComms colleagues on internal campaigns to ensure consistency of tone and brand alignment. Contribute to emergency response and crisis communication planning from an internal communications perspective.

Guest & External Communications:


Draft and distribute timely guest-facing communications (operational updates, service changes, event messaging). Assist with website updates, blogs, and guest newsletters under the direction of the Brand & Communications Manager. Coordinate community relations communications, including updates for local partners, residents, and stakeholders. Monitor public channels and escalate guest or community concerns to Manager.

Content Creation & Support:


Write and edit clear, compelling copy for internal memos, newsletters, blogs, and social media. Assist with photo/video content collection for employee storytelling as needed. Support social media content creation and scheduling as needed. Ensure all messaging follows brand guidelines and maintains a consistent voice. Track communication activities and provide feedback on effectiveness (e.g., employee survey participation, channel reach). Support HR/EEX and MarComms projects and events with communications execution as needed.

Collaboration & Administration:


Serve as the day-to-day communications contact for the EEX team, ensuring smooth coordination between the EEX/HR and MarComms teams. Work cross-functionally with EEX, Marketing, and Operations to ensure alignment on key communications. Track communications activities and provide performance feedback (open rates, engagement, etc.). Provide administrative and logistical support for communications projects and events.

Why join us?

We are Canada's second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.


Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That's why we invest in the employee experience; to ensure everyone can be at their best and live our values.


No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you'll get to feel part of our special community right away. You and your wellbeing matter to us; you'll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.


We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.


We acknowledge that we live, work, and play on the traditional territory of the Secwepemc People.


Apply Now (copy & paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/02431f30-1752-0ddb-a1a4-85e3c94a02bf/apply?source=3541763-CS-58771