Job Description

About Us

Snowdrop Immigration Services is a growing immigration consulting firm committed to providing professional, client-focused immigration solutions. We value clear communication, reliability, and dedication in every team member.

Job Summary

We are looking for a

Communication Manager

who will spend a significant part of their time handling client communication, follow-ups, and emails, while also supporting other operational and administrative tasks as needed. The ideal candidate is organized, proactive, and comfortable managing multiple communication channels.

Key Responsibilities

Handle client communication through emails, phone calls, and messaging platforms Follow up with clients and potential leads to ensure timely responses Assist the team in maintaining client records and tracking communication Coordinate with internal teams to relay client updates and requests Support administrative tasks, including scheduling, documentation, and data entry Take on additional tasks and projects as assigned by management

Requirements

Strong verbal and written communication skills Excellent organizational and multitasking abilities Professional and courteous demeanor with clients and team members Comfortable using email, phone, and messaging platforms regularly Basic computer literacy (MS Office / Google Workspace) Previous experience in customer service, client relations, or communications is preferred

Preferred Qualifications

Multilingual skills (Punjabi, Hindi, or other languages) are a plus Experience in immigration services, consulting, or similar fields is an asset Familiarity with CRM systems or client databases

What We Offer

Supportive and collaborative work environment Opportunities for growth and professional development Competitive salary based on experience

How to Apply

Interested candidates can apply through Indeed by submitting their resume. Shortlisted applicants will be contacted for an interview.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Dental care Extended health care
Application question(s):

Do you speak any additional languages besides English? If yes, please specify
Work Location: In person