Job Description

OPPORTUNITY TO JOIN OUR TEAM Job Title : Communications and Engagement CoordinatorReports to: Executive LeadStatus: Full-time contract Jan 8/2024 - Dec 31/2024 with opportunity for renewalThe Nipissing Wellness Ontario Health Team (NW OHT) has formed in response to the
Ministry of Healths ongoing restructuring of our provincial healthcare system. To date we are a collaborative group of 30+ partners and affiliates who are working together with patients, families, and caregivers, to enhance healthcare across the Nipissing district. We are looking to hire a team-oriented, motivated individual with a working knowledge of our healthcare system to be our Communications and Engagement
Coordinator. The successful candidate will work alongside the NW OHT Executive Lead and our NW OHT Patient, Family and Caregiver Council, and Collaboration Council and play a key role in supporting internal and external communications, as well as supporting planning and implementation of community engagement.Responsibilities: Update and operationalize NW OHT 24-25 communication plan
Ensure accurate and comprehensive web content to engage and inform our stakeholders
Develop a strong online presence by maintaining the NW OHT website and creating a social media presence
Plan, organize, and implement internal and external communication plans and activities. This includes researching, writing, and editing content for materials such as quarterly newsletters, external press releases, press conferences, in- house publications, project reports, audio-visual, etc. Be the direct contact for all media related inquiries and facilitate interviews with the appropriate spokesperson(s). Work with PFCC and NWOHT Collaboration Council to co-design and launch community engagement strategy Engage with NWOHT partner organization communications leads to ensure co- ordinated and integrated approach to communication and community engagement Partner with NWOHT working groups to create and deploy integrated communications campaigns that meet NWOHT goals and objectives Monitor and report on progress
Lead development of influential engagement for various target audiences and stakeholders including briefing notes, presentations, speaking notes, key messages, updates, and external newsletters Support the organization and execution of town hall style meetings, and other community engagement events, to engage the public and regional partners in the work of the NW OHT Embed in all NWOHT work the shared vision, values and guiding principles including principles of equity, diversity, and inclusion. Organize and oversee logistics for events
Work in close collaboration with NW OHT Executive
Other duties as requiredQUALIFICATIONS AND EXPERIENCE:Education: Undergraduate Degree in communications/public relations, English, journalism, marketing, public health, healthcare administration, or equivalent experience.Experience:A minimum of 5 years working in public relations or communications, preferably within the health and social services sectors.Job Specific Competencies: Exceptional interpersonal, written, and verbal communication skills in both official languages, including the ability to demonstrate tact and diplomacy with diverse groups of stakeholders, including patients, front-line healthcare providers, community agencies, and healthcare administrators. Demonstrated ability to write and edit clear, engaging and grammatically correct content targeted to different audiences. The ability to multitask and set priorities, managing time effectively.
Possesses a high level of accountability and proven capability to identify opportunities, take initiative, and think through future implications.
Maintain a project calendar and deliver communications within assigned deadlines.
Success in applying critical thinking and project management skills to the communication planning process.
Demonstrated experience implementing engagement and communication plans
Demonstrated experience building connections with diverse stakeholders and audiences
Ability to manage complex demands independently in a fast-paced environment
Creative, professional, self-motivated, and constantly looking to implement best practices in all areas of communications. Demonstrated advanced computer skills (Microsoft Office - PowerPoint, Word,
Excel, and Adobe products). Previous, relevant experience in a healthcare context.
Graphic design skills and video/multimedia production are considered an asset.
Ability to communicate (oral and written) effectively in both official languages required
Demonstrated awareness of First Nations / Inuit / Metis culture and communication needs
Awareness of AODA standards and ability to support full compliance acrossNWOHT
Understanding of, and commitment to, the NW OHTs vision and values
Awareness of Ontario Patient, Family and Caregiver Declaration of Values
Awareness of NWOHT PFCC Partnership and Engagement StrategyKnowledge Knowledge of engagement frameworks/theories
Knowledge of patient partnership strategies
Knowledge of Health Equity, Diversity and Inclusion
Knowledge of AODA standards
Awareness of OHTs and Connecting Care Act (2019)
Microsoft Word, Outlook, MS Teams, Power Point, Excel
Video conferencing and virtual engagement platforms
Knowledge of social media platforms, Mailchimp e-newsletter platform
Knowledge of Adobe Creative Suite or similar an asset
Experience with website content management systems
Experience living within the Nipissing region and awareness of communities that make up NWOHTPhysical Environment & Working Conditions: This position is mostly of a sedentary nature and requires long periods working on a computer. There are periods of stress when having to meet tight deadlines. The work environment is currently virtual (subject to change). We do anticipate on site meetings will occur and we will request that staff attend these scheduled meetings in person. For virtual work we require that individuals have a private, dedicated workspace, free from distraction with a suitable internet connection to facilitate virtual meetings.Application Deadline: 2023-12-10Expected Start Date: 2024-01-08OPPORTUNIT\xc3\x89 DE SE JOINDRE \xc3\x80 NOTRE \xc3\x89QUIPE Titre de Poste : Responsable des communications et de lengagement communautaire
\xc3\x89quipe Sant\xc3\xa9 Ontario de bien-\xc3\xaatre du Nipissing (ESOBEN).Rapport \xc3\xa0 : Chef Ex\xc3\xa9cutifStatu: Contrat \xc3\xa0 temps plein commencent le Janv. 8/2024 - D\xc3\xa9c 31/2024 avec possibilit\xc3\xa9 de renouvellement.L\xc3\xa9quipe Sant\xc3\xa9 Ontario de bien-\xc3\xaatre du Nipissing (ESOBEN) est n\xc3\xa9e du travail du minist\xc3\xa8re de la Sant\xc3\xa9 pour restructurer notre syst\xc3\xa8me de sant\xc3\xa9 provincial. Notre groupe collaboratif compte \xc3\xa0 ce jour plus de 30 partenaires et soci\xc3\xa9t\xc3\xa9s affili\xc3\xa9es qui travaillent avec les patients et patientes, les familles et les personnes soignantes en vue dam\xc3\xa9liorer le syst\xc3\xa8me de sant\xc3\xa9 dans la r\xc3\xa9gion du NipissingResponsabilit\xc3\xa9s:

• Mettre \xc3\xa0 jour et rendre op\xc3\xa9rationnel le plan de communication 2022-2023 de lESOBEN.
• Veiller \xc3\xa0 ce que le contenu en ligne soit pr\xc3\xa9cis et exhaustif afin de mobiliser et dinformer nos intervenants.
• Contribuer au d\xc3\xa9veloppement dune forte pr\xc3\xa9sence en ligne en assurant le maintien du site Web de lESOBEN et en cr\xc3\xa9ant une pr\xc3\xa9sence sur les m\xc3\xa9dias sociaux.
• Planifier, organiser et mettre en \xc5\x93uvre les plans et activit\xc3\xa9s de communication interne et externe, notamment par la recherche, la r\xc3\xa9daction et la r\xc3\xa9vision de documents tels que les bulletins trimestriels, les communiqu\xc3\xa9s de presse externes, les conf\xc3\xa9rences de presse, les publications internes, les rapports de projet, le mat\xc3\xa9riel audiovisuel, etc.
• Agir \xc3\xa0 titre de contact direct pour toutes les demandes li\xc3\xa9es aux m\xc3\xa9dias, prendre en charge les demandes dentrevue et organiser les entrevues avec les porte- parole appropri\xc3\xa9s.

• Travailler avec le CPFF et le Conseil de collaboration de lESOBEN pour concevoir et lancer la strat\xc3\xa9gie dengagement communautaire.
• Interagir avec les responsables des communications des organisations partenaires de l\'ESOBEN pour assurer une approche coordonn\xc3\xa9e et int\xc3\xa9gr\xc3\xa9e en mati\xc3\xa8re de communication et dengagement communautaire.
• Collaborer avec les groupes de travail de lESOBEN pour cr\xc3\xa9er et d\xc3\xa9ployer des campagnes de communication int\xc3\xa9gr\xc3\xa9es qui cadrent avec les objectifs de l\'ESOBEN.
• Faire le suivi et rendre compte des progr\xc3\xa8s r\xc3\xa9alis\xc3\xa9s.
• Diriger le d\xc3\xa9veloppement en vue de mobiliser et dinfluencer divers publics cibles et intervenants, ce qui comprend notamment la pr\xc3\xa9paration de notes de synth\xc3\xa8se, de pr\xc3\xa9sentations, de notes dallocution, de messages cl\xc3\xa9s, de mises \xc3\xa0 jour et de bulletins externes.
• Appuyer lorganisation et lex\xc3\xa9cution des r\xc3\xa9unions de type assembl\xc3\xa9e publique et dautres \xc3\xa9v\xc3\xa9nements dengagement communautaire afin de mobiliser le public et les partenaires r\xc3\xa9gionaux \xc3\xa0 travailler avec l\'ESOBEN.
• Incorporer dans chacune des t\xc3\xa2ches la vision commune, les valeurs et les principes directeurs de lESOBEN, y compris l\xc3\xa9quit\xc3\xa9, la diversit\xc3\xa9 et linclusion.
• Organiser des \xc3\xa9v\xc3\xa9nements et en superviser la logistique.
• Travailler en \xc3\xa9troite collaboration avec la responsable en chef de lESOBEN.
• Accomplir toute autre t\xc3\xa2che, selon les besoins.

QUALIFICATIONS ET EXP\xc3\x89RIENCE :FORMATION:

• Baccalaur\xc3\xa9at en communications/relations publiques, \xc3\xa9tudes anglaises, journalisme, marketing, sant\xc3\xa9 publique, administration du syst\xc3\xa8me de sant\xc3\xa9, ou exp\xc3\xa9rience \xc3\xa9quivalente.

EXP\xc3\x89RIENCE :

• Au moins cinq ans dexp\xc3\xa9rience dans le domaine des relations publiques ou des communications, de pr\xc3\xa9f\xc3\xa9rence dans les secteurs des soins de sant\xc3\xa9 et des services sociaux.

COMP\xc3\x89TENCES PROPRES \xc3\x80 LEMPLOI :

• Aptitudes exceptionnelles \xc3\xa0 g\xc3\xa9rer les relations humaines et \xc3\xa0 communiquer tant

\xc3\xa0 loral qu\xc3\xa0 l\xc3\xa9crit, et capacit\xc3\xa9 \xc3\xa0 faire preuve de tact et de diplomatie aupr\xc3\xa8s desdiff\xc3\xa9rents groupes dintervenants, notamment les patients et patientes, les fournisseurs et fournisseuses de soins de sant\xc3\xa9 en premi\xc3\xa8re ligne, les agences communautaires et les administrateurs et administratrices de services de sant\xc3\xa9.

• Capacit\xc3\xa9 ave \xc3\xa0 r\xc3\xa9viser des documents et \xc3\xa0 r\xc3\xa9diger du contenu de fa\xc3\xa7on claire, engageante et grammaticalement correcte pour divers publics cibles.
• Habilet\xc3\xa9 \xc3\xa0 accomplir plusieurs t\xc3\xa2ches \xc3\xa0 la fois, \xc3\xa0 \xc3\xa9tablir des priorit\xc3\xa9s et \xc3\xa0 g\xc3\xa9rer son temps de mani\xc3\xa8re efficace.
• Haut degr\xc3\xa9 dautonomie et facult\xc3\xa9 d\xc3\xa9montr\xc3\xa9e pour cerner les occasions, prendre linitiative et r\xc3\xa9fl\xc3\xa9chir aux implications pour lavenir.
• Capacit\xc3\xa9 \xc3\xa0 tenir un calendrier de projets et \xc3\xa0 fournir des communications dans les d\xc3\xa9lais prescrits.
• Capacit\xc3\xa9 \xc3\xa0 faire preuve de pens\xc3\xa9e critique et \xc3\xa0 mettre en pratique ses comp\xc3\xa9tences en gestion de projet dans le cadre du processus de planification des communications.
• Exp\xc3\xa9rience d\xc3\xa9montr\xc3\xa9e dans la mise en \xc5\x93uvre de plans dengagement et de communication.
• Exp\xc3\xa9rience d\xc3\xa9montr\xc3\xa9e dans l\xc3\xa9tablissement et le maintien de relations avec les diff\xc3\xa9rents intervenants et publics cibles.
• Aptitude \xc3\xa0 g\xc3\xa9rer des demandes complexes de mani\xc3\xa8re ind\xc3\xa9pendante dans un milieu de travail o\xc3\xb9 les activit\xc3\xa9s sencha\xc3\xaenent rapidement.
• Personne cr\xc3\xa9ative, professionnelle, motiv\xc3\xa9e et autonome cherchant constamment \xc3\xa0 instaurer des pratiques exemplaires dans toutes les sph\xc3\xa8res des communications.

CONNAISSANCES :

• Bonne connaissance des cadres et th\xc3\xa9ories dengagement.
• Bonne connaissance des strat\xc3\xa9gies de partenariat et dengagement des patients et patientes.
• Bonne connaissance des facteurs d\xc3\xa9quit\xc3\xa9, de diversit\xc3\xa9 et dinclusion.
• Bonne connaissance des normes de la LAPHO.
• Connaissance des ESO et de la Loi de 2019 pour des soins interconnect\xc3\xa9s.
• Microsoft Word, Outlook, MS Teams, Power Point et Excel.
• Plateformes de vid\xc3\xa9oconf\xc3\xa9rence et dengagement virtuel.
• Bonne connaissance des plateformes de m\xc3\xa9dias sociaux et de la plateforme de bulletins \xc3\xa9lectroniques Mailchimp.
• Bonne connaissance de la suite Adobe Creative ou de produits similaires, un atout.

• Exp\xc3\xa9rience avec les syst\xc3\xa8mes de gestion du contenu Web.
• Exp\xc3\xa9rience de vie dans la r\xc3\xa9gion de Nipissing et connaissance des communaut\xc3\xa9s qui composent lESOBEN.

ENVIRONNEMENT ET CONDITIONS DE TRAVAIL :Ce r\xc3\xb4le est principalement de nature s\xc3\xa9dentaire et exige de longues p\xc3\xa9riodes de travail\xc3\xa0 lordinateur. Il peut y avoir des p\xc3\xa9riodes de stress pour respecter des \xc3\xa9ch\xc3\xa9ances serr\xc3\xa9es. \xc3\x80 lheure actuelle, lenvironnement de travail est virtuel (sujet \xc3\xa0 changement).Nous pr\xc3\xa9voyons que des r\xc3\xa9unions en personne auront lieu et nous demanderons aux employ\xc3\xa9s et employ\xc3\xa9es dy assister. Pour le travail en mode virtuel, nous demandons \xc3\xa0 nos \xc3\xa9quipes de travailler dans un espace d\xc3\xa9di\xc3\xa9 et priv\xc3\xa9, \xc3\xa0 l\xc3\xa9cart des distractions, et davoir une bonne connexion Internet pouvant supporter les r\xc3\xa9unions virtuelles.Date limite dinscription: 2023-12-10Date de d\xc3\xa9but pr\xc3\xa9vue: 2024-01-08Job Type: Full-timeSalary: $42.00-$48.00 per hourExpected hours: 35 per weekBenefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (preferred)

Experience:

• marketing: 5 years (preferred)

Ability to Commute:

• North Bay, ON (required)

Ability to Relocate:

• North Bay, ON: Relocate before starting work (required)

Work Location: In personApplication deadline: 2023-12-10
Expected start date: 2024-01-08