Job Description

Job Summary Designs, develops, produces and consults on a variety of internal and external communications materials and media. Applies complete knowledge, skills, and practices to perform assignments. Supports internal employee events, forums and training sessions with all aspects of production support.

WHAT WILL YOU DO?

• Advising organization on all aspects of communication formats to ensure clarity and accuracy of message, including conducting final reviews and approval before communications are released. Offer expertise and resources to support the team, ensuring that stakeholders are informed and engaged.
• Write, edit and publish high quality internal communication strategies to support the dissemination of key WII BT messaging, including, but not limited to: speaking notes, blogs, announcements, presentations, organization announcements and multimedia content.
• Support various WII BT Connect pages to promote clarity and impact of key messaging to support main strategic pillars
• Support the implementation of employee engagement initiatives, including employee events, AHCs/town halls, roundtables, and recognition initiatives.
• Supporting in-person employee events as required.
• Partner with Senior leadership and stakeholders on communication planning to support WII BT
• Use data, insights, and employee feedback to continuously evaluate the effectiveness of communications and engagement strategies utilizing various RBC platforms such as Connect and Achievers.
• Continuously update knowledge and skills to ensure that communication strategies and tactics are effective and aligned with best practices, including accessibility requirements.
• Continuously updating knowledge and skills to ensure that internal sites and platforms are aligned with the latest UI/UX trends and best practices.
• Track engagement metrics to assess the effectiveness of communication efforts and identify areas for improvement.
• Create and publish internal newsletters
• Identify key topics and presenters for Training Thursday (internal training series) and support production of virtual sessions
• Provide support for floor staff, including oversight of seating plans, onboarding orientation materials, key contacts list; technical support, etc.
• Maintain accurate distribution lists for WII BT teams

WHAT DO YOU NEED TO SUCCEED?
Must have:

• 2+ years experience with creating strategic, executive and global presentations
• Creating impactful internal communications
• UI/UX Design experience
• Effective ability to manage multiple responsibilities, sometimes within tight timelines and to prioritize effectively in a fast-paced matrix environment

Nice-to-have:

• HTML coding
• Graphic design and visual communications
• Web development and management
• Social media and digital communications
• Project management and organizational development

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST
Job Skills Adaptability, Coaching, Communication, Communications Planning, Communications Strategy, Copywriting, Detail-Oriented, Employee Engagement, Employee Events, Engagement Strategies, Internal Communications, Multimedia Content, News Media, Organizational Communications, Professional Presentation, Publishing, Strategic Advice, Teamwork, Writing
Additional Job Details
Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: TECHNOLOGY AND OPERATIONS
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-07-03
Application Deadline: 2025-07-18
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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