Job Description

Your Opportunity:

The Communications Advisor is a key position reporting directly to the Executive Director of Access Improvement. In alignment with the Alberta Surgical Initiative (ASI) goal to ensure all Albertans receive scheduled surgery within clinically appropriate targets, the position supports the change management through the implementation of the Specialty Access elements, including Specialty Advice, Referral Pathways, Clinical Pathways and Central intake and Distribution of surgical referrals. The Advisor must be extremely organized and able to contribute to the efficient and professional operations within the team to ensure priorities are met. They must be adaptable to competing priorities and ensure strict timelines are maintained. The Advisor will effectively monitor multiple initiatives and provides portfolio support when required. The Advisor works with and supports Zone Senior Consultants, FAST Operations, Specialty Access Communications, Primary Care providers and Specialists with initiatives that impact workflow, processes, technology, and roles. They will focus on the people side of change to support and facilitate adoption and usage of the process change. Develops and maintains strong working relationships with internal and external key partners in order to provide effective and safe quality care. The Advisor must have strong writing and editing skills to edit or prepare documents for senior level reports, briefing notes, speaking notes, presentations, and other correspondence as required. Key responsibilities include office administrative support, issue and risk management, reporting processes and documentation, and supporting initiatives implementation. The Advisor will deal with highly complex or sensitive issues while balancing diverse needs and interests of project partners.

Description:

Developing communications collateral to support Access Improvement and Specialty Access work, including (but not limited to): Fax letters, memos, emails, fact sheets, FAQs, one-pagers, infographics, surveys, invitations, reports, website copy, plans, key messages, newsletter articles, social media posts. Provide web content creation, editing, and assistance with posting of all Access Improvement and Specialty Access websites. Supporting the updating and implementation of Alberta Referral Directory (ARD) page updates for related Access Improvement and Specialty Access program work. Audit current Access Improvement communications materials and suggest edits to make content up-to-date and fresh. Provides editing support and proofreading to ensure all communication materials adhere to AHS brand standards. Supporting with the planning and implementation of conferences and events. Researching and ordering promotional products. Managing inventory of Access Improvement materials and ordering replacements when necessary. Monitoring Access Improvement email and telephone inboxes and respond to emails/calls. Taking meeting notes when required. Supporting the Senior Communications Advisor with strategic communication planning and adherence to overall communication plans. Providing support with communication tracking and management of files.

• Classification: Advisor
• Union: Exempt
• Unit and Program: Access Improvement, Surgery SCN
• Primary Location: Northwest Centre II
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Negotiable Location: Provincial
• Temporary Employee Class: Temp F/T Benefits
• FTE: 1.00
• Posting End Date: 06-OCT-2023
• Date Available: 16-OCT-2023
• Temporary End Date: 17-OCT-2024
• Hours per Shift: 7.75
• Length of Shift in weeks: 10
• Shifts per cycle: 2
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $29.13
• Maximum Salary: $50.04
• Vehicle Requirement: Driver\'s License, Vehicle Required

Required Qualifications:

Post-secondary diploma or degree in a related field. Critical thinking, high attention to detail, strong judgment and innovative problem-solving skills Self-directed, enthusiastic, and independent. Strong self-directed approach to managing a dynamic, high-volume workload. Able to set priorities and meet firm deadlines. Strong interpersonal, teamwork, public relations, conflict management, organization, and communication skills. Effective communicator with exemplary verbal and business writing and presentation skills. Additional Required Qualifications:

Proficient in use of computer technology and applications including but not limited to MS Office. applications (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat, eReferral, Connect Care, Tableau, OneNote, Visio and SharePoint. Preferred Qualifications:

A minimum of five years\' experience in progressively responsible roles within a healthcare-based organization. Previous change management experience considered an asset. Registered with the relevant college and associations. Excellent writing, editing, and proofreading skills. Proven ability to foster effective partnerships and collaboration with internal and external partners. Experience with timekeeping, human resources, and recruitment processes.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We\'re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it\'s about putting patients\' and families\' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Alberta Health Services