Job Description

Job Category: Service Delivery
Degree Level: Some College
:
Commis aux documents (contrat de 4 mois)
Le commis aux documents est charge de remplir et/ou de produire l'ensemble des donnees, des conceptions graphiques et des impressions necessaires au fonctionnement de l'installation de production de LDS. La principale fonction du poste consiste a gerer les donnees et a soutenir la realisation des projets en ce qui concerne toutes les taches de numerisation, d'impression et de travail numerique (par exemple, la creation de fichiers de chargement pour l'importation de documents dans un logiciel specifique aux litiges). Grace a ses connaissances et a son experience de toutes les activites de LDS, il est cense etre une source d'information pour l'ensemble du personnel de production de LDS. Le candidat qualifie doit etre capable de travailler dans un environnement exigeant et dynamique tout en gerant plusieurs echeances.
Responsabilites :

• Fournir des rendus graphiques a partir des idees de base des clients afin de repondre aux besoins de l'entreprise ;
• Concevoir et produire des illustrations pretes a etre imprimees et presentees, notamment des livres de cloture, des graphiques, des tableaux, des affiches et/ou des photos ;
• Repondre aux exigences des clients en matiere de qualite et de conception ;
• Tenir a jour une bibliotheque graphique et photographique des fichiers de conception ainsi que des enregistrements numeriques de tous les travaux realises ;
• Se tenir au courant des reflexions, des nouvelles idees et des technologies du secteur ;
• Utiliser l'innovation pour repondre a des problemes complexes et aux besoins de l'entreprise tout en respectant les contraintes de cout, de temps et les besoins des clients ;
• Respecter les exigences legales relatives a la duplication, a l'impression, aux logiciels, aux images/illustrations numeriques et aux polices de caracteres ;
• Respecter les calendriers de production et les delais ;
• Consulter le client et le personnel afin d'identifier leurs besoins graphiques, leurs contraintes budgetaires et les delais raisonnables pour le projet ;
• Effectuer un controle qualite (QC) sur tous les documents produits afin de verifier leur exactitude ;
• Excellentes performances dans tous les aspects des fonctions de numerisation, d'impression et d'assemblage dans l'environnement de production ;
• Responsable de fournir des instructions specifiques a l'equipe de production en fonction du resultat souhaite pour les projets de numerisation, de litige et d'archivage ;
• Preparer les fichiers de chargement et d'exportation de donnees pour les projets de numerisation, de litige et d'archivage ;
• Etablir les factures et les rapports requis pour les projets termines ;
• Autres taches assignees par le responsable.

Qualifications :

• 4 ans d'etudes superieures en arts commerciaux/conception graphique ou experience equivalente
• Minimum de 3 ans d'experience dans le domaine
• Une experience professionnelle prealable dans les services de documents juridiques, dans un FM juridique (site client gere par Ricoh) ou dans un environnement graphique est preferable

Connaissances et competences :

• Maitrise de Microsoft Office (notamment Word et Excel) et d'Adobe Creative Suite (Illustrator, Indesign, Dreamweaver, etc.)
• Connaissance pratique des logiciels courants d'examen de documents litigieux tels que IPRO, Relativity et Concordance, ainsi que de la manipulation de donnees a l'aide de Scan2File
• Capacite a travailler en equipe en entretenant des relations positives et productives avec les collegues, la direction, les services commerciaux et de production.
• Capacite a s'adapter a des situations changeantes et a faire preuve de flexibilite.
• Capacite a effectuer des taches repetitives en executant continuellement differentes taches selon des procedures, des sequences ou des rythmes definis, tout en respectant les normes de qualite et de rendement.
• Competences efficaces en communication orale et ecrite.
• Connaissance des logiciels de publication assistee par ordinateur afin de garantir que les fichiers des clients peuvent etre manipules (ou crees) pour un resultat correct
• Connaissance operationnelle des equipements specialises tels que les imprimantes couleur de production, les scanners a haut debit, les massicots, les perforateurs et les plastifieuses

Document Clerk (4-month contract)
The Document Clerk is responsible for the completion and/or production of the overall data, graphic design and print production needs of the LDS production facility. The main function of the position is data management and supporting project completion as it relates to all scanning, printing and digital work (eg creation of load files for importing documents into specified litigation software). Through their knowledge and experience of all LDS business lines the expectation is that they will be a resource of education for all LDS production staff. The qualified candidate must be able to work in a demanding fast paced environment while managing multiple deadlines.
Responsibilities:

• Delivers graphic output from customers' basic ides to meet business needs;
• Designs and produces print and presentation-ready artwork including closing books, graphs, charts, posters and/or photos;
• Meets customer quality and design requirements;
• Maintain a graphic and photographic library of design files as well as digital records for all work completed;
• Keeps abreast of industry thinking, new ideas and technologies;
• Uses innovation to address complex problems and business needs while meeting the constraints of cost, time and client need;
• Adheres to legal requirements relating to duplication, printing, software, digital images/artwork and fonts;
• Adheres to production schedules and deadlines;
• Consults with client and staff to identify their graphic needs, budget constraints and reasonable deadlines for the project;
• Perform QC (quality control) on all produced materials for accuracy of completion;
• High performance ability in all aspects of scanning, printing and assembly functions within the production environment;
• Responsible for providing direction to production team on job specific instructions based on the desired output for scanning, litigation and backfile projects;
• Prepare load files and data export files for scanning, litigation and backfile projects;
• Complete invoicing and required reports for completed projects;
• Other duties as assigned by manager.

Qualifications:

• 4-year Post-Secondary Education in Commercial ArtGraphic Design or equivalent experience
• Minimum of 3 years related experience
• Prior work experience in Legal Document Services, a legal FM (Ricoh Managed Customer Site), or a graphics environment is preferred

Knowledge & Skills:

• Proficiency in Microsoft Office (most notably Word and Excel) and Adobe Creative Suite (Illustrator, Indesign, Dreamweaver, etc.)
• Working knowledge of common document litigation document review software such as IPRO, Relativity, and Concordance as well as data manipulation using Scan2File
• Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales and production departments
• Must be able to adapt to changing situations and be flexible
• Must be able to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards
• Effective verbal and written communication skills
• Has knowledge of desktop publishing software to ensure client files can be manipulated (or created) for proper output
• Has operational knowledge of specialized equipment such as a production color printer, high volume scanners, paper cutters, paper drills and laminating devices

About Us:
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Skills Required