Job Description

Position Overview The Commercial Property Manager maintains high performance of all properties, ensuring commercial spaces are leased, maintained and outstanding rents are minimized. Primary Responsibilities

• Ensures high performance of all Commercial maintenance and tenant satisfaction
• Develops, reports on and controls annual budgets for operating and expenses
• Commercial Manager Duties and Responsibilities
• Ability to develop and implement commercial strategies, meeting company goals and objectives
• Focus on strategies to accelerate growth
• Working knowledge of how to conduct market research and analysis including the creation of detailed business plans
• Extensive understanding of business growth models and the ability to foresee commercial opportunities
• Develop plans for expansion and business development
• Understand existing customer relationships and their requirements to ensure they are being met
• Willingness to take strategic risks, acting to acquire new customers and manage client relationships
• Collaborate with and coordinate diverse teams (marketing, sales, customer service, etc.)
• Excellent relational skills, working tirelessly to build and maintain beneficial partnerships with key stakeholders
• Strong working knowledge of metrics to monitor the performance of commercial activities, reporting results to senior management
• Monitors to ensure rent collection and legal proceedings are in compliance with company objectives.
• Maintains relationships with tenants to ensure tenant needs are met by property staff in a timely and professional manner.
• Ensures completion of quarterly and annual property inspections.
• Works with in house staff or contractors for cleaning, security, maintenance, parking, grounds keeping and onsite management personnel if required.
• Liaises with Marketing, Design and Construction departments as needed
• Assists Leasing Department in marketing and leasing of the properties, showing space to prospective tenants, as required, and negotiating lease renewals and subleases.
• Coordinates tenant occupancy of new buildings
• Recommends and coordinates legal action as necessary
• Prepares and delivers timely, accurate and complete variance reporting and accruals on a monthly basis, and other reporting for portfolio to the Vice President, as required.
• Tracks Environmental related issues at properties, and ensures compliance by tenants and vendors.
• Works with finance department to ensure acquisition of land
• Deals with any legal issues with regards to commercial or residential properties
• Deals with all paperwork regarding commercial tenants
• Handles commercial account details so that all pertinent aspects of solicitation and closing are complete and documented
• Prepares information for, meets with and entertains clients as deemed appropriate by potential business from that account
• Executes and manages all new business ventures in collaboration with Sr. Management
• Developing strong relations with tenants, contractors, vendors & all other real estate professionals.
• Responsible for all commercial and residential accounts receivables
• Negotiates lease renewals
• Coordinate with rental team to resolve any and all tenant issues
• Ensures multiple quotes are generated for jobs that require contractors in order to stay within budget
• Follows and enforces company policies with regard to health and safety and operations
• Build, maintain and update annual maintenance plan
• Update and review all documentation annually
• Other duties as required

• Excellent customer service delivery.
• University degree in Business or related field or professional designation in Property Management an asset.
• Exceptional written and oral communication skills.
• Strong interpersonal skills.
• Strong command of MS Office products: Word, Excel, Outlook, PowerPoint.
• Detail-oriented; able to resolve problems using facts and sound reasoning
• Strategic development and critical thinking skills needed to assist in setting financial targets, developing budgets, and monitoring compliance
• Commercial Manager Requirements and Qualifications
• BS/BA in business administration, finance or similar field minimum; MS/MA is a plus
• Successful work experience as commercial manager or another relevant role
• Proven success in sales and/or marketing, as well as evidence of the ability to manage relationships with key clients and stakeholders
• Solid understanding of market research methods and analysis
• Solid knowledge of performance reporting and financial/budgeting processes
• Excellent instincts and commercial awareness coupled with a strategic mindset
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal skills