Job Description

Company: Peninsula Employment Services Limited

Job Title: Collections & Legal Administrator

Location: Toronto, ON

Working Days: Monday to Friday

Salary: $55,000 - $65,000

About Us

Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR Software and Peninsula brAInbox AI. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, New Brunswick, Newfoundland and Labrador; with foreseeable plans of branching out to all provinces in Canada! Peninsula is a division of the Peninsula Group, based in Manchester, UK which operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada. We employ over 2,500 people globally! Peninsula opened its first Canadian office in Toronto in September 2017 and has quickly become one of the fastest growing companies.

The Role of Collections & Legal Administrator

This role involves working within the Finance department at our Downtown Toronto Head Office, actively responsible for collections.

The position is suitable for an individual who is diligent, proactive and an excellent communicator, with prior finance team experience, who can work in a diverse yet structured environment. The post holder will have relevant experience in collections and will enjoy the challenge of assuming responsibility for several different processes including cash reconciliation, cancellation of contracts and small court claims within a supportive team environment. The focus is on excellence in cash collection but provided with remarkable service and care, along with an investigative approach to problem solving.

Day-to-Day Duties and Responsibilities

• Contacting members in relation to their overdue accounts, payment and service queries via telephone, email and letter
• Negotiating with debtors according to company\'s protocol for resolution including explanation of collection procedures and discussions based on payment options
• Ensure aging is in good standing as per company policy
• Deal with all incoming correspondence including calls, emails and other correspondence from clients and handling their queries regarding accounts queries and contracts enquiries and making necessary notes on our systems to keep accurate and timely records
• Investigate and resolve invoice issues
• Liaise with clients, service and legal departments
• Various administrative/finance tasks
• Preparation of legal documents including NDAs, affidavits, claims, default judgments

Education/Experience

• College/University Diploma
• At least 1 year of collections experience
• Experience with Small Claims Court cases

What you Bring to the Team

• Embrace and contribute to a strong team working spirit
• Have Enthusiasm and willingness to learn
• Be hard working and focused

Why work at Peninsula Canada?

• Day off on your birthday
• Enhanced Benefits with Health and Dental Coverage
• We offer a Registered Retirement Savings Plan (RRSP) Matching Program
• Downtown Location
• Vacation Days increase after 2 and 5 years\' service

Peninsula is a highly motivated enterprise that promotes an entrepreneurial culture. Peninsula is committed to an inclusive, equitable and accessible workplace where all employees are valued. Accommodations are available upon request for candidates participating in our selection process.

Peninsula Employment Services