Job Description

Clinic Lead

Join a team where leadership, initiative, and results matter. Prairie Vision is seeking a

Clinic Lead

to oversee daily operations and support a high-performing optometry clinical team. This is a hands-on leadership role for someone who thrives in a fast-paced, people-focused environment and loves coaching others to do their best work.

About the Role

As Clinic Lead, you'll be the driving force behind our clinical team -- supporting reception, pre-test, exam areas, and ensuring that our patients experience smooth, professional care from start to finish. You'll act as a liaison between team members and management, fostering communication, motivation, and accountability.



You'll work closely with our Clinical Director and Optical Lead to:


Oversee day-to-day clinic operations, scheduling, and patient flow. Lead daily huddles and weekly team meetings to align goals and keep communication open. Support staff development through training, feedback, and regular check-ins. Champion a positive team culture by modeling our values, fostering open communication, and creating an environment where everyone feels supported and motivated. Identify workflow efficiencies and troubleshoot issues as they arise. Maintain exceptional service standards and resolve patient concerns promptly and professionally. Track key performance metrics (e.g., appointment flow, capture rate, training goals). Model professionalism and positive leadership on the floor, every day.

What We're Looking For

You're an organized, reliable, and proactive leader who is passionate about helping people grow and succeed. You can keep a team motivated, manage competing priorities, and bring fresh ideas for improvement, while using strong conflict resolution and problem-solving skills to support a positive team culture.

Qualifications:

Minimum

2 years of leadership or management experience

is required

(healthcare, optical, or retail are an asset). Strong communication, organization, and conflict-resolution skills. Tech-savvy and comfortable using Microsoft Office, Teams, and clinic systems. Able to balance empathy with accountability -- leading by example. Postsecondary education is an asset but not required. Reliable transportation and consistent availability.

You'll thrive here if you:

Lead by example in shaping a positive, collaborative team culture. Enjoy being hands-on and visible on the floor. Take initiative to identify and solve problems. Can motivate and manage a multigenerational team. Understand the importance of professionalism and confidentiality in a healthcare setting.

Why Prairie Vision

We're an innovative, growth-minded optometry clinic passionate about patient care, teamwork, and operational excellence. You'll have the opportunity to make an impact, lead with purpose, work with cutting edge technology and equipment, and grow within a company that values initiative, results, and integrity.

Position Details

Job Type:

Full-time (40 hours per week)

Schedule:

Monday-Friday, 8:30 a.m.-5:30 p.m.

Compensation:

Based on experience

Location:

Wainwright, AB

Benefits

Paid time off Vision care Dental care Extended health care RRSP match In-house discounts * Annual staff education and training opportunities