Job Description

Join Our Dynamic Team as a Clinic Coordinator!

Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?

About Us:

At Foothills Integrative Psychology & Neurotherapy, we are a team of compassionate and skilled professionals who are committed to helping individuals, couples, and families achieve well-being through an integrative and client-centered approach. We provide psychotherapy, QEEG, and neurotherapy services in a warm and welcoming environment where both clients and clinicians thrive.

Our Vision

To support meaningful, lasting change through compassionate, attuned, and integrative care.

Our Core Values

Compassionate Care - We meet clients with empathy, respect, and a commitment to meaningful healing.

Collaboration - We believe in the power of teamwork within our practice and alongside our clients.

Integrity - We practice with honesty, ethical care, and professionalism.

Growth-Oriented- We value continuous learning, development, and innovation.

Balance - We support a work culture that promotes personal and professional balance.

What We Offer:

Competitive Compensation Supportive Environment Conveniently located in the historic district of Okotoks: 73 Elma Street West, Okotoks, AB Free parking

Contract rates

: $20-26/hr depending on experience and training.

What You'll Do:

Front Desk Support:

Provide exceptional support to our Psychotherapy & Neurotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.

Client Interaction:

Welcome clients to the office, answer client calls and emails, and process payments at the end of sessions with professionalism and compassion.

Quality Assurance:

Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.

Office Maintenance:

Keep the office area organized, manage office supplies, maintain clinical files, and confirm claims with insurance companies.

To Succeed in This Role:

You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others, as you will be the primary point of contact for our clients. You are able to use technology platforms, such as Google Workspace Apps, Dropbox and Jane.

Qualifications:

2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk. Psychology undergraduate students and graduates are welcome!

Skills & Attributes of Our Ideal Candidate:

Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure. Strong communication skills with the ability to communicate professionally and compassionately. Confidence in sharing ideas and constructive feedback to help us grow. Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises. Tech-savvy, with experience using Google Drive Suite, Gmail, and Dropbox. Knowledge of Jane is an asset. An appetite for innovation and simplicity with a strong process orientation. Ability to work autonomously and collaboratively with a talented team.

Application Process:

Please submit your CV/resume and cover letter to admin@foothillsintegrative.com.

For more info on our practice, check out our website: www.foothillsintegrative.com

Accommodations available upon request.

Job Types: Full-time, Part-time

Pay: $20.00-$26.00 per hour

Expected hours: 15 - 40 per week

Benefits:

Disability insurance Extended health care On-site parking Paid time off Vision care
Work Location: In person