Job Description

ABOUT ACTIVECARE PHYSIOTHERAPY & REHAB

At

ActiveCare Physiotherapy & Rehab

, we believe great care starts with great people.
Our mission is to help our community move better, live better, and feel their best -- through an integrated team approach that includes

Physiotherapy, Chiropractic Care, Massage Therapy, Acupuncture, and Psychology

.

We're looking for a

Clinic Assistant

who will be the welcoming face of our clinic -- someone who's friendly, organized, and passionate about creating an exceptional experience for every patient who walks through our doors.

If you thrive in a supportive, fast-paced healthcare environment and enjoy working with people, we'd love to hear from you!

ABOUT THE ROLE

As a

Clinic Assistant

, you'll be the first point of contact for patients and play an important role in keeping our clinic running smoothly. You'll balance administrative duties with light clinical support, ensuring that both patients and practitioners have a seamless experience.

KEY RESPONSIBILITIES

Greet and check in patients with a warm, professional attitude Manage patient appointments, reminders, and scheduling efficiently using our EMR system Handle billing for

Extended Health Benefits (EHB), Motor Vehicle Accidents (MVA), and WCB

claims Answer phone calls and respond to patient inquiries politely and accurately Coordinate with practitioners to ensure smooth communication between all departments Maintain the cleanliness and organization of the front desk and treatment areas Support the clinical team with administrative and light patient-care tasks (training provided) Help patients understand our services, treatment plans, and promotions Foster a welcoming environment that reflects ActiveCare's commitment to

active, personalized care

QUALIFICATIONS

Minimum

1-2 years of experience

in a receptionist, clinic assistant, or customer service role Previous experience in a

physiotherapy, chiropractic, or healthcare setting

is an asset Excellent communication and interpersonal skills --

fluent in English

(verbal and written) Strong computer literacy and quick learning with clinic management software (EMR experience is a plus) Highly organized, detail-oriented, and able to multitask effectively Positive, reliable, and professional attitude Passionate about helping people and contributing to a team-oriented workplace

COMPENSATION & BENEFITS

Competitive hourly wage:

$16 - $20/hour

(based on experience)

Flexible part-time hours

(weekday and occasional weekend availability preferred)

Training and mentorship

provided for the right candidate Opportunity for

career growth

within the clinic (lead or admin roles)

Friendly, supportive, and collaborative

work culture Free on-site parking

WHY JOIN ACTIVECARE?

You'll be part of a clinic that truly values

people first

-- both patients and staff.
We believe in continuous learning, teamwork, and creating a space where every patient feels cared for, and every team member feels appreciated.

HOW TO APPLY

Please submit your

resume and a brief cover letter

telling us why you'd be a great fit for the ActiveCare team.
We thank all applicants for their interest. Only those selected for interviews will be contacted.

ActiveCare Physiotherapy & Rehab - Mobility Always.

Job Type: Part-time

Pay: $15.00-$20.00 per hour

Expected hours: 20 per week

Benefits:

Company events On-site parking
Work Location: In person