We are seeking a highly organized and experienced Clinic Administrator to oversee the daily operations of our clinic. The ideal candidate will manage administrative functions, coordinate staff, and ensure smooth clinic workflows. This role requires a strong understanding of clinic office procedures, experience with using JANE for scheduling, and experience with various insurance billing portals. The Clinic Administrator plays a vital role in maintaining compliance, optimizing patient care processes, and supporting the clinical team to deliver exceptional patient experience.
Duties
Manage daily clinic operations, including scheduling, patient flow, and administrative workflows
Manage billing and insurance processing using JANE and various insurance portals
Ensure compliance with healthcare regulations and maintain accurate documentation of medical records
Assist with general upkeep and cleanliness of the clinic
Maintain a high standard of patient service by addressing concerns promptly and professionally, and providing the utmost level of customer service
Collaborate with external vendors or partners as needed to support clinic operations
Qualifications
Proven experience in dental or medical office administration; experience with Jane, and insurance billing portals highly preferred
Strong knowledge of healthcare operations, and electronic medical records management
Experience in hospital or acute care settings is a plus
Excellent organizational skills with the ability to multitask effectively under pressure
Excellent communication and customer service skills
Background in healthcare administration is advantageous but not mandatory
Job Types: Full-time, Part-time, Permanent