Job Description

Westside Recreation Centre is a world-class facility based on a lifestyle and wellness concept. Since 2000, we have been providing families with high quality and accessible recreation facilities, programs and services.



The Climbing Wall Instructor/Monitor position has the responsibility to provide quality leadership for a variety of climbing wall programs at Westside. Primary responsibilities include program instruction and belaying during open time. Other duties can include: volunteer supervision, program planning and administration, promotions, and risk management implementation.

Position Description

Supervise and oversee program and drop-in participants in the climbing wall

Provide supervision for uncertified instructors and volunteers

Provide new guests and members with Climbing Wall Orientation

Provide belay tests to those participants with previous climbing experience

Provide excellent customer service and climbing wall information to our customers

Belay during open climbing hours

Belay during birthday parties and rentals

Instruct climbing wall programs for children, youth and adults

Ensure the safety of all participants

Assist with route setting




ADMINISTRATIVE:


Take daily attendance of program participants

Lesson plan based on course requirements

Attend any staff meetings/additional training

Maintain written record/reports as necessary

Answer any public inquires and/or complaints

Administrative duties as required




RISK MANAGEMENT:


Complete Incident Report Forms as required

Assist in weekly safety and inventory checks

Ensure waiver forms have been signed by a parent or legal guardian

Follow all general facility rules related to general behavior, demeanor, use and care of facility areas, criminal activity

Maintain equipment




PHYSICAL/PSYCHOLOGICAL DEMANDS:


Ability to work in a fast-paced noisy environment

Ability to work inside as well as outside when required

Ability to lift 20-25 lbs on a daily basis

Must be able to belay for long periods of time




SKILLS REQUIRED


Ability to work in a team environment

Ability to work independently

Ability to lead small groups

Good customer service skills

Good communication and problem-solving skills

Good planning and organizational skills




QUALIFICATIONS


Current CSA Standard Z1210-17 Intermediate First Aid

Must be of 18 years of age or older

Minimum 6 months indoor or outdoor climbing experience

High 5 is considered an asset

Have CGI (Climbing Gym Instructor) Level 1 ACMG certification, or active CWI (Climbing Wall Instructor) Levels 1&2 CWA certification or actively working towards getting certified




WORK TERM:


* Part-time, evening and weekend shifts available