Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more!
We are hiring a full time contract
Client Services Coordinator
to work at our
Markham
office to provide exemplary service and support to our internal and external clients. Full time day shifts (M-F 9:00 am - 5:00 pm) are available.
By joining Spectrum Health Care you will be part of one of
Canada's Best Managed companies
and a committed member of a team of highly skilled healthcare professionals.
Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
Liaises with clients, staff, and community partners
Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
Reports client and staff concerns to Home Support Supervisor
Liaises with the HCCSS representatives regarding client care
Collects and entrees all pertinent client data into the computer system
Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program
Qualifications
Minimum of 2 years working in an office setting
Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
High school diploma or equivalent
Excellent English written and verbal communication skills (Additional language skills considered an asset)
Proficient in Word, Outlook and ability to learn proprietary software
Medical terminology knowledge an asset but not required
Additional Information
Spectrum Health Care
is thrilled to be named one of
Canada's Best Managed Companies.
This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click
here
to learn more about this esteemed honour.
We thank all applicants, however, only those individuals selected for interviews will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.
If you require accommodation because of disability through the recruitment process, please contact Human Resources at (corphr@spectrumhealthcare.com) for assistance.
Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.
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