Job Description

About ATB Financial

ATB Financial is a leading financial institution in Alberta, dedicated to providing

exceptional banking services and financial solutions to our clients. We are looking for

experienced banking professionals who bring 3+ years of teller experience, a

proven ability to detect and prevent fraud, and a passion for delivering outstanding

client service. If you have a track record of accuracy, vigilance, and building trusted

relationships--and you're seeking a long-term career in this role--ATB Financial is

the place for you.

Ready for More?

? Client Interaction: Provide exceptional customer service and manage client

interactions, ensuring their banking needs are met.

? Operational Support: Handle cash management, process transactions, and

ensure compliance with regulatory requirements.

? Fraud Detection: Monitor transactions for irregularities, identify potential

fraudulent activity, and escalate cases to protect client accounts and maintain

financial integrity.

? Proactive Engagement: Address client inquiries, update client profiles, and

assist with day-to-day banking needs.

? Team Collaboration: Work closely with branch staff to maintain operational

efficiency and support branch goals.

Our Customer Service Representatives are key to our company's growth and success.

As we shift to a more client-centric model, we expect new employees to be flexible,

handling various tasks beyond traditional customer service roles. You will manage

inquiries and transactions as part of our client service process.

You are the perfect fit for ATB Financial if YOU have:

? Banking Experience: Minimum of 3+ years of experience as a banking teller

or in a similar financial services role, with a proven track record of accuracy

and client service excellence.

? Fraud Detection Skills: Experience in identifying and preventing fraudulent

transactions, with strong attention to detail and risk awareness.

? Commitment: A strong desire to build a long-term career in this role and grow

within ATB Financial.

? Communication Skills: Excellent communication and interpersonal skills, with

the ability to build rapport with clients.

? Organizational Skills: Strong organizational and time management skills, with

the ability to manage multiple tasks and priorities in a fast-paced environment.

Why you want to work with us!

We offer a competitive compensation structure consisting of a base salary with the

opportunity for variable compensation. We provide an opportunity to grow with the

company and gain responsibility over time. At ATB Financial, we are committed to

supporting your professional development and career growth.

Please note that all employees will be asked to complete pre-employment testing that

may consist of references, employment verification, and criminal background checks.

If this sounds like the right place for you, please submit your resume with a cover letter

explaining your most challenging customer service issue and how you handled it.

Job Type: Full-time

Pay: $40,950.00-$50,700.00 per year

Benefits:

Company events Extended health care RRSP match
Work Location: In person